Multifamily Property Maintenance Project Lead

Sustainable Comfort Inc; Worcester (MA); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Health Insurance Reimbursement

401(k) Company match

Unlimited PTO

Paid Holidays

Life Insurance

Job summary

Sustainable Comfort, Inc. (SCI) in Worcester, MA is seeking a Project Manager for Multifamily Property Maintenance to oversee maintenance operations and improvement projects across its portfolio.

You’ll coordinate technicians, vendors, and subcontractors; assess tenant requests, manage budgets, and ensure safety and compliance. This role requires organization, clear communication, and the ability to prioritize across sites.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Field experience or working knowledge of building trades (plumbing, electrical, HVAC, carpentry, general construction, or property maintenance).
• Interest in multifamily real estate, building operations, construction, property management, or sustainable buildings.
• Experience coordinating contractors, vendors, maintenance staff, or construction-related work.
• Strong organizational skills and the ability to independently prioritize competing needs.
• Excellent written and verbal communication skills.
• Strong customer service skills and the ability to communicate professionally with tenants, property owners, contractors, and coworkers.
• Comfort using computers, mobile devices, apps, and cloud-based software to communicate and document work.
• A valid driver’s license.
• An OSHA 10-Hour Card or the ability to obtain one within 90 days of employment.

Responsibilities

• Manage day-to-day maintenance needs across a portfolio of multifamily properties.
• Assess tenant maintenance requests and determine urgency, scope, and appropriate response.
• Coordinate Maintenance Technicians, contractors, vendors, and building trade subcontractors.
• Ensure maintenance issues are addressed appropriately and keep relevant parties informed of progress, delays, changes in scope, and costs.
• Oversee planned property improvements, repairs, and other maintenance-related projects.
• Develop and maintain procedures for preventative property inspections, move-in and move-out inspections, emergency response, and other maintenance activities.
• Document maintenance operations and ensure work performed is appropriately tracked and recorded.
• Monitor maintenance and project expenses and work to complete projects within established budgets.
• Provide input on capital needs and assist with completing capital and asset planning projects.
• Supervise Maintenance Technicians, including setting expectations, monitoring performance, providing feedback, and completing annual performance reviews.
• Build and maintain positive relationships with property owners by proactively communicating about property needs, concerns, and ongoing work.
• Communicate effectively with tenants, property owners, neighbors, vendors, contractors, and other stakeholders.
• Collaborate with the broader property management team to address maintenance, leasing, and property-related issues in a timely and coordinated manner.
• Maintain a professional and positive presence when representing SCI and the properties we manage.

Skills

Organized

Excellent written and verbal沟

Education

Bachelor’s degree in construction management, engineering, real estate, business, or related field

Job description

Sustainable Comfort, Inc. (SCI) in Worcester, MA is seeking a Project Manager for Multifamily Property Maintenance to oversee maintenance operations and improvement projects across its portfolio.

You’ll coordinate technicians, vendors, and subcontractors; assess tenant requests, manage budgets, and ensure safety and compliance. This role requires organization, clear communication, and the ability to prioritize across sites.