Project Manager II, IRT

YPrime; Malvern (Chester County); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive benefits package

401(k) with company match

Opportunities for professional growth

Friendly and passionate coworkers

Job summary

Join a forward-thinking company as an IRT Project Manager, where you will lead cross-functional teams and deliver innovative software solutions that enhance the clinical trial process. This role offers a unique opportunity to engage directly with clients, ensuring their needs are met while managing projects from inception to completion. With a focus on quality and customer satisfaction, you'll be part of a dynamic team dedicated to supporting life-altering research. If you are passionate about project management and eager to make a difference in the biotech field, this is the perfect opportunity for you.

Qualifications

• Minimum 1 year project management experience with software systems.
• Foundational knowledge of SDLC principles is essential.

Responsibilities

• Lead cross-functional teams to deliver software solutions for clinical trials.
• Act as primary client contact from contract award through project completion.

Skills

Project Management

Customer Service

Analytical Thinking

Problem Solving

Communication Skills

Proactivity

Attention to Detail

Education

Bachelor's degree in related field

Tools

Microsoft Office Suite

SQL

Agile Development Processes

Ticketing Systems

Job description

AtYPrime, we help our clients in the pharma and biotech industries to collect data from patients using mobile devices, assign patients to study treatment groups, and dispense clinical trial drugs and supplies using web apps. We’re supporting life-altering research, one project at a time.

Is your career in its prime? It could be!

YPrime’s Project Management Office is looking for an IRT Project Manager to provide exceptional customer service while facilitating the successful execution of custom IRT software development projects. In this role, you’ll lead a cross-functional team from study kick-off and requirements gathering through maintenance, and you’ll serve as the main point of contact for our clients.

Here’s what we need from you:

• Bachelor’s degree in related field or equivalent experience
• Foundational knowledge of the principles of the SDLC
• Minimum of 1 year project management experience
• Minimum of 1 year experience with software systems in support of clinical trials
• The ability to travel up to 20% of the time
• Top notch verbal and written communication skills
• A passion for customer service and prior experience working in a customer-facing role
• An innate proactivity – to learn, to gather information, to anticipate problems
• Strong analytical thinking and creative problem-solving skills
• A strong sense of personal accountability
• Attentiveness to details
• A commitment to quality
• Commitment to follow-through
• A team-oriented spirit
• Proficiency in Microsoft Office suite

Have these things too? Even better!

• Project or Product Management-related certification (PMP, CAPM, PgMP, etc.)
• Experience with SQL (querying databases)
• Experience with SaaS delivery
• Experience with agile development processes (scrum)
• Expertise utilizing ticketing systems preferred

Here are some more details about the job:

• You’ll lead a cross-functional project team to deliver software solutions that streamline the clinical trial process for clients
• You’ll successfully deliver client projects centered on YPrime software applications in accordance with all YPrime SOPs, work instructions, and other processes or procedures
• You’ll act as a primary point of contact for the client from contract award through system deactivation and archival; leading status meetings, tracking all open issues or questions, and providing status updates as required
• You’ll oversee the software solution design to meet project requirements based on the clinical protocol, proposal, and discussions with the client
• You’ll facilitate internal and external specification review meetings while updating system requirements as required
• You’ll manage schedule and scope for all projects; tracking all tasks required to deliver systems on-time for clients user acceptance testing (UAT)
• You’ll ensure client satisfaction throughout the project build and maintenance phase, working with customer care, YPrime management, and internal departments as required
• You’ll effectively manage projects on time and within budget
• You’ll objectively review and approve system documentation and specifications to ensure documentation completeness and compliance of all YPrime SOPs and work instructions
• You’ll provide support to system users in multiple countries via the telephone and email if required
• You’ll travel to client sites to attend meetings and lead training sessions if applicable
• You'll participate in client audits and quality-related tasks for assigned projects as required
• You'll perform other related duties as required

What are the YPrime Perks?

• Generous paid time off
• Comprehensive benefits package largely subsidized by YPrime
• 401(k) with company match
• Friendly, smart, passionate and hard-working coworkers
• Opportunities for professional growth and advancement