Project Manager

CaptivateIQ, Inc.; New York (NY); Sur place; USD 110 000 - 160 000; Plein temps

Avantages offerts par ce poste

Health insurance

Unlimited vacation

Professional development stipend

Home office stipend

Caretaker stipend

Team lunches

401k plan

Latest hardware

ERGs

Résumé du poste

CaptivateIQ, Inc. is seeking a results-driven Project Manager to lead customer implementations within our Professional Services team. You will oversee planning, execution, monitoring, and closure of multiple SaaS projects and build strong relationships with customer stakeholders.

The role requires 6–9 years of PM experience in SaaS, strong communication and leadership skills, and a Bachelor’s degree in Business/IT/Engineering. PMP is a plus.

Qualifications

• 6–9 years of project management experience in SaaS deployments or enterprise software.
• Experience with incentive compensation management or related financial software.
• Excellent communication, stakeholder management, and leadership skills.
• Bachelor’s degree in Business, Information Technology, Engineering, or a related field.
• PMP certification a plus but not required.
• Ability to understand SaaS solutions, data integration concepts, and enterprise IT environments.

Responsabilités

• Lead and manage customer implementations within the Professional Services team.
• Oversee planning, execution, monitoring, and closure of multiple customer projects.
• Establish strong relationships with customer stakeholders and manage communication and expectations.
• Develop detailed project plans, manage scope, schedule, resources, and budget.
• Identify risks and implement mitigation strategies; manage scope changes and budget adjustments.
• Coordinate cross-functional teams and maintain project documentation.
• Provide regular updates to leadership and customers.
• Leverage best practices and continuous improvement to enhance project execution and satisfaction.

Connaissances

Project management

Stakeholder management

Communication

Leadership

Risk management

Formation

Bachelor's degree in Business/IT/Engineering

Description du poste

• We are seeking a results-driven Project Manager to join our Professional Services team to lead and manage customer implementations
• Oversee the planning, execution, monitoring, and closure of multiple customer projects
• Establish strong relationships with customer stakeholders, ensuring alignment on project goals and deliverables. Manage communication and expectation-setting throughout the project
• Develop and maintain detailed project plans, managing scope, schedule, resources, and budget. Track project progress and ensure adherence to milestones
• Identify potential risks and proactively implement mitigation strategies. Manage scope changes, budget adjustments, and timeline shifts through structured change control processes
• Coordinate cross-functional teams, ensuring proper allocation of resources for successful project execution
• Maintain comprehensive project documentation, including status reports, risk registers, and lessons learned. Provide regular updates to leadership and customers
• Leverage industry best practices and continuous improvement methodologies to enhance project execution and customer satisfaction

Benefits

• 100% of medical, dental, and vision covered including 75% for dependents
• Unlimited vacation days and quarterly mental health days so you can recharge
• $1,000 to explore your dream destination on your work anniversary
• $500 annual professional development stipend to continue growing and learning
• $500 home office stipend to decorate your home office
• $1,000 caretaker stipend to make sure our parent colleagues are being supported
• Virtual team lunches to keep you connected
• 401k plan to participate in and save towards the future
• Newest hardware and tools for the job
• Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ

This role requires a proactive and strategic thinker with hands‑on experience managing SaaS deployments, ensuring successful project execution while delivering an exceptional customer experienceThe ideal candidate has come up through a SaaS environment, is adept at managing project scope, timeline, resources, risks, and communication, and collaborates closely with internal and external stakeholders6-9 years of project management experience, with SaaS company experience required (implementations, professional services, or enterprise software deployments)Experience with incentive compensation management, sales performance management, or related financial software is highly desirableExcellent communication, stakeholder management, and leadership skills with a strong ability to influence and drive collaborationBachelor’s degree in Business, Information Technology, Engineering, or a related fieldPMP certification a plus but not requiredStrong analytical and decision‑making abilities with a proactive approach to identifying and mitigating project risksAbility to understand SaaS solutions, data integration concepts, and enterprise IT environments