Project Manager-Ambulatory

eisenhower; United States; On-site; USD 85,000 - 130,000; Full time

Job summary

Eisenhower seeks an Ambulatory Project Analyst to provide analytical and project management support for the Ambulatory division. You will execute analyses, create dashboards, and organize data to guide decision making, enhancing finances, workflows, patient satisfaction and compliance.

The role requires a Bachelor’s degree (Master’s preferred), 3 years of healthcare analytics/PM experience, and Epic certification within one year.

Qualifications

• Bachelor's degree required.
• Master's degree in public health, healthcare management or related field preferred.
• Three years of experience in data analytics or project management in healthcare required.
• Epic certification or related certification within one year of hire preferred (HB/PB, Reporting Workbench, Clarity Data Model).
• PMP Certification preferred.

Responsibilities

• Demonstrates compliance with Code of Conduct and policies.
• Provides support for Ambulatory functions across departments (Access, Growth, Patient Experience, Revenue Cycle, Quality and Safety, compliance).
• Develops project work plans with stakeholders, deliverables, timelines and resources.
• Oversees project logistics and ensures requirements are met on time and within guidelines.
• Develops measurement and analytic strategies to monitor project outcomes and creates presentations for stakeholders.
• Leads workgroups/committees to set project direction.
• Executes analyses, creates dashboards, and organizes data to guide decision-making.
• Collaborates with IS and BI departments to support reporting needs for ambulatory initiatives.
• Develops surveys and tracks compliance; coordinates project evaluation to assess impact.
• Prepares materials for Vice President and Management Team; supports coordinated communications.

Skills

Data analysis

Project management

Healthcare domain knowledge

Stakeholder management

Communication

Dashboard development

MS Office

Problem solving

Education

Bachelor's degree

Master's degree (preferred)

Tools

Epic

Job description

Default Work Shift: Day (United States of America)

Hours: 40

Salary range: $41.00 - $62.28

Schedule: Full Time

Shift Hours: 8 Hour employee

Department: Administration (Ambulatory Services)

Job Objective:

Independently provides analytical and project management support to the Ambulatory division that advance Eisenhower's mission to serve the changing healthcare needs of our region. Projects include key strategic initiatives tied to expansion of services influencing finances, operational workflows, patient satisfaction and compliance. Executing analyses, creating dashboards, and organizing data to guide decision making and support implementation.

Job Description:

Education:

• Required: Bachelor's degree in related field
• Preferred: Master's degree in public health, healthcare management or a related field

Licensure/Certification:

• Preferred: Epic certification or accreditation within one year of hire into the position (Resolute HB/PB, Reporting Workbench, Clarity Data Model); Project Management Professional (PMP) Certification

Experience:

• Required: Three (3) years of experience in data analytics or project management in healthcare
• Preferred: Experience with Epic

Reports To:

Director-Ambulatory Project Management and Optimization

Supervises:

N/A

Ages of Patients:

N/A

Blood Borne Pathogens:

Minimal/ No Potential

Skills, Knowledge, Abilities:

• Ability to analyze issues, identify root causes, and develop solutions
• Ability to collect, analyze and disseminate data
• Ability to plan, organize and prioritize multiple tasks/projects
• ability to influence and negotiate
• Ability to support initiatives from idea to actualization through project management and data analytic techniques, while understanding the end goal
• Ability to understand customer requirements and their impact on the technical aspects of the solution
• Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications
• Consultative and presenting skills
• Interpersonal and relationship management skills to develop effective, collaborative and productive working relationships and partnerships with all levels of management and staff in the organization
• Knowledge of analyzing medical claim, lab data, EMR data and clinical data
• Problem solving, project management and teamwork skills
• Self-starter; driven to take action without needing prompting
• Written and verbal communication skills

Essential Responsibilities

1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
2. Provides support for core Ambulatory functions across assigned Departments/Divisions: Access, Growth, Patient Experience, Revenue Cycle, Quality and Safety and compliance.
3. Develops project work plans including identification of key stakeholders, deliverables, timelines and required resources for initiatives related (but not limited) to: service excellence, patient safety, clinical compliance, and operations improvement.
4. Oversees operational and logistical aspects of projects, such as meeting schedules, agenda development, etc., ensures project requirements are achieved in a timely fashion and within guidelines.
5. Continuously assesses and makes effective recommendations to address barriers or obstacles to achieving project goals.
6. Develops measurement and analytic strategies to monitor the outcomes of projects over time. Crafts messages, creates communications and delivers presentations related to project plans/status.
7. Leads and manages workgroups/committees charged with setting project direction.
8. Executes analyses, creates dashboards, and organizes data to guide decision-making and support initiative implementation.
9. Structures and executes quantitative and qualitative analyses to guide decision making and determine project direction.
10. Creates, maintains and improves dashboards and other data communication vehicles to advance Ambulatory's public reporting infrastructure.
11. Collaborates with Information Systems and Business Intelligence departments to facilitate additional reporting needs for ambulatory division initiatives.
12. Develops and administers surveys and organizes data to track compliance with initiatives. Develops and coordinates project evaluation to assess impact.
13. Collects, organizes, and summarizes materials for presentations by the Vice President and Management Team.
14. Establishes, maintains and continually improves coordinated, effective communications for the Ambulatory enterprise.
15. Develops and disseminates written communications for a variety of Ambulatory audiences through multiple channels, including newsletters, email updates, intranet site, etc..
16. Creates and delivers concise, effective presentations and status updates to various Ambulatory audiences, such as practice leadership and administrators.
17. Plays a lead role in meeting organization, including establishing agendas, coordi