Project Manager-Ambulatory

Eisenhower Medical Center; United States; On-site; USD 85,000 - 129,000; Full time

Benefits offered by this job

None

Job summary

Eisenhower Medical Center seeks an experienced Ambulatory Project Manager and Analyst to independently provide analytical and project management support to the Ambulatory division, driving initiatives tied to expansion of services, finances, workflows, patient experience and compliance. Responsibilities include executing analyses, creating dashboards, organizing data, and guiding decision making.

Bachelor's is required; three years in healthcare analytics/PM preferred; Epic Reports PMP/EPIC

Qualifications

• Bachelor's degree in a related field is required.
• Three years of data analytics or project management experience in healthcare preferred.

Responsibilities

• Supports core Ambulatory functions across departments: Access, Growth, Patient Experience, Revenue Cycle, Quality and Safety.
• Develops project work plans with stakeholders, deliverables, timelines and resources.
• Oversees meeting logistics, agendas and ensures timely project delivery.
• Develops analytic strategies to monitor outcomes and presents findings.
• Leads workgroups/committees to set project direction.
• Creates dashboards and manages data communication for Ambulatory reporting.

Skills

Analytical thinking

Data visualization

Project management

Stakeholder management

Communication

Problem solving

Organization

Interpersonal skills

Presentations

Requirements gathering

Education

Bachelor's degree in related field

Master's degree in public health, healthcare management or related field

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Clarity Data Model

Epic Reports

Job description

Default Work Shift: Day (United States of America) Hours: 40 Salary range: $41.00 - $62.28 Schedule: Full Time Shift Hours: 8 Hour employee Department: Administration (Ambulatory Services)

Job Objective

Independently provides analytical and project management support to the Ambulatory division that advance Eisenhower's mission to serve the changing healthcare needs of our region. Projects include key strategic initiatives tied to expansion of services influencing finances, operational workflows, patient satisfaction and compliance. Executing analyses, creating dashboards, and organizing data to guide decision making and support implementation.

Education

Required: Bachelor's degree in related field Preferred: Master's degree in public health, healthcare management or a related field

Licensure/Certification

Preferred: Epic certification or accreditation within one year of hire into the position (Resolute HB/PB, Reporting Workbench, Clarity Data Model); Project Management Professional (PMP) Certification

Experience

Required: Three (3) years of experience in data analytics or project management in healthcare Preferred: Experience with Epic Reports

To

Director-Ambulatory Project Management and Optimization

Supervises

N/A

Ages of Patients

N/A

Blood Borne Pathogens

Minimal/ No

Potential Skills, Knowledge, Abilities

Ability to analyze issues, identify root causes, and develop solutions, Ability to collect, analyze and disseminate data, Ability to plan, organize and prioritize multiple tasks/projects; ability to influence and negotiate, Ability to support initiatives from idea to actualization through project management and data analytic techniques, while understanding the end goal, Ability to understand customer requirements and their impact on the technical aspects of the solution, Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications, Consultative and presenting skills, Interpersonal and relationship management skills to develop effective, collaborative and productive working relationships and partnerships with all levels of management and staff in the organization, Knowledge of analyzing medical claim, lab data, EMR data and clinical data, Problem solving, project management and teamwork skills, Self-starter; driven to take action without needing prompting, Written and verbal communication skills

Essential Responsibilities

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Provides support for core Ambulatory functions across assigned Departments/Divisions: Access, Growth, Patient Experience, Revenue Cycle, Quality and Safety and compliance.
• Develops project work plans including identification of key stakeholders, deliverables, timelines and required resources for initiatives related (but not limited) to: service excellence, patient safety, clinical compliance, and operations improvement.
• Oversees operational and logistical aspects of projects, such as meeting schedules, agenda development, etc., ensures project requirements are achieved in a timely fashion and within guidelines.
• Continuously assesses and makes effective recommendations to address barriers or obstacles to achieving project goals.
• Develops measurement and analytic strategies to monitor the outcomes of projects over time. Crafts messages, creates communications and delivers presentations related to project plans/status.
• Leads and manages workgroups/committees charged with setting project direction.
• Executes analyses, creates dashboards, and organizes data to guide decision-making and support initiative implementation.
• Structures and executes quantitative and qualitative analyses to guide decision making and determine project direction.
• Creates, maintains and improves dashboards and other data communication vehicles to advance Ambulatory’s public reporting infrastructure.
• Collaborates with Information Systems and Business Intelligence departments to facilitate additional reporting needs for ambulatory division initiatives.
• Develops and administers surveys and organizes data to track compliance with initiatives. Develops and coordinates project evaluation to assess impact.
• Collects, organizes, and summarizes materials for presentations by the Vice President and Management Team.
• Establishes, maintains and continually improves coordinated, effective communications for the Ambulatory enterprise.
• Develops and disseminates written communications for a variety of Ambulatory audiences through multiple channels, including newsletters, email updates, intranet site, etc..
• Creates and delivers concise, effective presentations and status updates to various Ambulatory audiences, such as practice leadership and administrators.
• Plays a lead role in meeting organization, including establishing agendas, coordinating presenters and overseeing all logistical components of meeting planning.
• Maintains and executes improvements to Ambulatory Services infrastructure by developing, managing and regularly updating on-line content for Ambulatory Services.
• Continuously identify and implement improvements to Ambulatory Services infrastructure.
• Performs other duties as assigned.

Welcome to Eisenhower Health Careers! Eisenhower has been a leader in health care for the Coachella Valley since we opened our medical center in 1971. Since then, we’ve been growing steadily, adding services, capabilities and facilities to anticipate and meet the needs of our expanding area. Today, the Eisenhower name extends far beyond the state-of-the-art care we deliver at the hospital.