Project Manager

Coursedog; Northern (KY); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Remote-first culture

Equity compensation

Unlimited PTO

Parental leave

401(k) with 4% match

Job summary

Coursedog is seeking a Project Manager to lead customer implementations across our academic operations platform, partnering with colleges and universities to ensure adoption and value. You will own end-to-end implementation—from planning and coordination to training and go-live—while collaborating with Product, Engineering, Data, and Support teams.

The role balances customer-facing execution with problem-solving in a fast-paced, product-minded environment.

Qualifications

• Experience leading software or SaaS implementations.
• Ability to set priorities, manage multiple workstreams, and monitor progress toward project goals.
• Proven skill in identifying, communicating, and mitigating project risks, issues, and dependencies.
• Clear and concise verbal and written communication across technical, product, and business contexts.

Responsibilities

• Lead successful, standard customer implementations across Coursedog’s product suite, working directly with institutional stakeholders
• Own project planning and execution, including setting priorities, building project plans, tracking progress, and managing risks and dependencies
• Drive administrator and end-user training, developing scalable training resources and leading tailored sessions for campus-specific use cases
• Support customers throughout and beyond implementation by collaborating with support teams and helping users navigate platform questions
• Partner with Product, Engineering, and Data teams to resolve technical integration issues and improve implementation outcomes
• Gather insights from customers and research to inform data-driven feature recommendations and scalable product improvements
• Contribute to continuous improvement of implementation processes, customer satisfaction, and long-term retention

Skills

Project management

Stakeholder management

Risk management

Communication

SaaS knowledge

Notion

Rocketlane

Salesforce

Freshdesk

Tools

Notion

Rocketlane

Salesforce

Freshdesk

Job description

The Opportunity

As a Project Manager at Coursedog, you’ll lead customer implementations across our academic operations platform, partnering closely with colleges and universities to ensure successful adoption and long-term value. You’ll own the end-to-end implementation experience — from project planning and coordination to training and go-live — while collaborating with internal teams across Product, Engineering, Data, and Support. This role balances customer-facing execution with critical thinking and problem-solving, and is well-suited for someone who thrives in a fast-paced environment, brings a product-oriented mindset, and is motivated by improving higher education outcomes at scale.

If you’re excited about working directly with customers, navigating complex implementations, and contributing to a mission-driven product, this is an opportunity to make a meaningful impact.

This role offers a competitive base salary ranging from $90,000-$100,000, depending on experience. The position includes a performance-based variable compensation plan, bringing the total on-target earnings (OTE) to $100,000-$110,000 when goals are met.

What You’ll Do

• Lead successful, standard customer implementations across Coursedog’s product suite, working directly with institutional stakeholders
• Own project planning and execution, including setting priorities, building project plans, tracking progress, and managing risks and dependencies
• Drive administrator and end-user training, developing scalable training resources and leading tailored sessions for campus-specific use cases
• Support customers throughout and beyond implementation by collaborating with support teams and helping users navigate platform questions
• Partner with Product, Engineering, and Data teams to resolve technical integration issues and improve implementation outcomes
• Gather insights from customers and research to inform data-driven feature recommendations and scalable product improvements
• Contribute to continuous improvement of implementation processes, customer satisfaction, and long-term retention

What You’ll Bring

• Experience leading software or SaaS system implementation projects
• Strong ability to set priorities, manage multiple workstreams, and monitor progress toward project goals
• Proven skill in identifying, communicating, and mitigating project risks, issues, and dependencies
• Clear and concise verbal and written communication skills across technical, product, and business contexts
• A consultative approach to problem-solving with strong judgment and the ability to work across organizational boundaries
• Comfort working with technical concepts and SaaS terminology, including data systems and integrations
• Experience using tools such as Notion, Rocketlane (or similar project management tools), Salesforce, and Freshdesk
  

About Coursedog

At Coursedog, our mission is simple but ambitious: to break down barriers to student success.

Founded by former college students who were frustrated by outdated academic systems, Coursedog was built to empower higher ed administrators to deliver exceptional educational experiences and make it easier for students to achieve their goals. Since then, we’ve grown into a platform trusted by institutions across the country.

Coursedog is the Intelligent Academic Operations Platform, empowering 400+ colleges and universities to better serve over 3.3 million students. Our platform brings together academic scheduling, curriculum and catalog management, assessment, and workflow automation — all designed to adapt to each institution’s unique needs and remove administrative roadblocks so educators can focus on helping students succeed.

We’re a remote-first, fast-growing company and a Forbes Top 500 U.S. Startup Employer, with a culture that prioritizes engagement, ownership, and impact. If you’re excited about solving meaningful problems, working with thoughtful teammates, and improving education at scale, you’ll feel right at home at Coursedog.

Healthcare, Dental & Vision

We follow a fixed contribution model to promote equity and transparency. Every employee receives the same annual dollar amount to apply toward medical, dental, and vision coverage. This approach gives you the flexibility to choose the plan that best fits your needs, whether that is a base-level option or more comprehensive coverage.

Depending on the selected coverage level, the company covers:

• Employee-only coverage: 65% to 99% of monthly premiums
• Employee plus dependents: 45% to 75% of monthly premiums

We partner with Aetna and Guardian, and offer access to best-in-class wellness and support programs, including:

• Spring Health (mental health support)
• XP Health (vision benefits)
• Carrot Fertility (family planning support)
• One Medical (primary care)

We also support pre-tax savings through Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

Retirement Planning

To support long-term financial health, we offer a Safe Harbor 401(k) plan from day one of employment. Coursedog provides a 4% employer match on your total compensation (subject to federal limits) each pay period for employees contributing to a tax-advantaged retirement account.

Paid Time Off

We trust our employees to manage their time responsibly. That’s why we offer an unlimited Paid Time Off policy — because flexibility and balance are critical for sustained excellence and personal well-being.

Remote-First Since Inception

We were built for distributed work. Our culture emphasizes flexibility over rigidity, outcomes over hours, and transparency over gatekeeping. We are committed to being a remote-first organization indefinitely, empowering you to work where and how you thrive best.

Equity

As a valued contributor to our collective success, you’ll participate in the upside. All employees are granted equity in the company aligned to your role and tenure. Equity grants are reviewed and adjusted with promotions to reflect your evolving impact.

Paid Parental Leave

We proudly support working parents with industry-leading benefits. Employees are eligible for up to 12 weeks of fully paid leave. This benefit is available to all eligible employees, regardless of gender or family structure.