Product Manager, Learning Platforms – Impact

Generation Citizen

United States

On-site

USD 66,000 - 73,000

Full time

14 days+

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Benefits offered by this job

Laptop computer

Work-from-Home stipend

Work-from-Home setup reimbursement

Flexible Spending Account

Health Savings Account

401(k) with employer match

Pre-tax commuter benefits

Employee Assistance Program

Tickets at Work

Pet Insurance

Job summary

Generation Citizen is seeking a product-focused leader to guide the learning technology ecosystem for K-12 educators and youth development. You will bridge civic education goals with platform infrastructure, ensuring a high-quality learner experience and robust content strategy.

The role requires collaboration with instructional designers and national/regional teams, shaping Docebo architecture, dashboards, and integrations while traveling up to 30% for staff days, retreats, and events.

Qualifications

Experience translating pedagogical goals into digital experiences
2+ years of product management in LMS/edtech for K-12 or youth development
Experience managing product roadmaps and third-party integrations
Ability to configure dashboards and maintain data pipelines
Strong relationship and change management skills
Proven track record of cross-team governance and training diverse groups
Experience with Salesforce, Tableau or similar tools, and Qualtrics or equivalent survey platforms

Responsibilities

Own the Docebo architecture and user experience for teacher learning
Develop and own internal workflows connecting systems (Tableau, Google, Salesforce)
Manage the learning product feature roadmap aligned to strategy and user feedback
Lead and maintain system integrations to scale without breaks
Audit platform processes to reduce administrative burden and improve learning journey
Translate engagement and course data into actionable insights for partners
Build dashboards and reporting from Docebo for internal teams
Deliver internal training to boost data literacy across staff
Co-design learning pathways with Instructional Design and document SOPs
Run governance meetings and set platform policies

Skills

Product management

Stakeholder management

Data literacy

Dashboard dashboards

Cross-team governance

Project portfolio management

Change management

Tools

Salesforce

Tableau

Qualtrics

Job description

Product Manager, Learning Platforms & Impact

GENERATION CITIZEN

Location: Remote

ABOUT US

Generation Citizen offers tools for the rising generation to build civic skills and make America the inclusive, multi-racial democracy that we need. We are transforming how civics is taught by providing equity-rooted, real-world civic education that helps students understand how governments function and how they can make a difference in the system. Through hands-on civic education, legislative advocacy, coalition-building, and youth leadership development, we teach young people to have a voice and become active citizens in their communities.

JOB DESCRIPTION

We are seeking a mission-driven Product Manager to lead the build and evolution of our learning technology ecosystem. You will serve as the strategic bridge between our civic education mission and the platform infrastructure that supports thousands of educators, ensuring our digital tools actively enhance teachers’ ability to facilitate student engagement and strengthen student outcomes and teacher skills.

As an effective relationship builder, you will ensure our products support an exceptional learner experience and robust content strategy. You will collaborate cross-functionally with instructional content designers and other national/regional teams to deploy high-quality training and impactful learning management solutions.

This position reports directly to the Chief Strategy Officer and partners closely with the Chief Operating Officer. While positions are currently remote or hybrid, all staff members are expected to travel overnight at least once per year for staff retreats and other team gatherings.

KEY RESPONSIBILITIES

Platform & Product Ownership

Own the comprehensive Docebo architecture, shaping the digital experience of teacher learning to maximize user experience and engagement, and maintaining overall UX standards to resolve technical and programmatic inconsistencies.
Develop and own all internal workflows to support the internalization of product experiences and connectivity to additional systems (ex., Tableau, Google, Salesforce)
Manage the learning product feature roadmap, shifting the organization from a reactive approach to using our strategic plan as a guide and drawing on user feedback and insights.
Lead and maintain system integrations to ensure workflows do not break at scale.
Conduct ongoing audits of platform processes to identify operational bottlenecks, and actively recommend and implement system optimizations that reduce administrative burden and improve our 'cost to serve' metrics while optimizing the learning journey.

Data & Evaluation Integration

Translate teacher engagement and course completion data into actionable insights for district partners and internal program teams to demonstrate impact.
Align curriculum and e-learning course data directly with broader organization-wide impact measures.
Build shared dashboards and reporting from Docebo into insights for the Program & Impact team.
Develop and deliver internal training initiatives to increase organizational 'data literacy,' empowering non-technical staff to independently access and interpret LMS data to inform their own work.

Cross-Team Governance & Communication

Co-design learning pathways alongside the Director of Instructional Design to ensure asynchronous learning modules respect teachers' limited prep time while delivering high-impact civic pedagogy.
Establish and maintain comprehensive documentation and Standard Operating Procedures (SOPs) for all LMS workflows, ensuring that platform processes are transparent, replicable, and resilient to staff turnover.
Run strategic learning systems meetings, set standard operating platform policies, and resolve technical tradeoffs.
Proactively identify and address potential cross-functional friction points; lead the communication infrastructure for complex projects, ensuring all stakeholders are aligned before, during, and after implementation phases.

Role Boundaries & Scope Notes:

This role is not the primary curriculum designer.
This role is not responsible for frontline daily operations support or lead evaluation tasks.

QUALIFICATIONS AND SKILLS

Demonstrated experience in the K-12 or education technology space, with a deep understanding of how to translate pedagogical goals into intuitive, user-centered digital experiences.
2+ years of product management experience overseeing learning management systems (LMS) or edtech platforms designed specifically for K-12 educators or youth development.
Demonstrated expertise in managing product roadmaps, handling complex third-party software integrations, and establishing UX consistency.
Strong capacity to translate evaluation questions into software metrics, configure dashboards, and maintain unsiloed data pipelines.
Exceptional relationship management and change management skills necessary to run cross-team governance and train diverse internal groups.
Strong project and portfolio management skills, with a track record of managing competing priorities while maintaining quality and meeting deadlines.
Experience navigating organizational change, including managing stakeholder resistance, building cross-departmental alignment, and translating strategic priorities into practice
Proficiency with Salesforce, Tableau or comparable data visualization tools, and Qualtrics or similar survey platforms.

NOTE

This position works primarily remotely but will be expected to travel no more than 30% of the time to attend monthly in-person team days, organizational retreats, special events, external partner meetings, conferences, and other potential in-person activities. Required in-person opportunities include, but are not limited to, annual staff retreats, funder meetings, school visits, and region-based Civics Day events. This role may include a limited amount of overnight travel.

SALARY

Generation Citizen is committed to maintaining a compensation and total rewards package that supports our ability to recruit and retain a diverse and talented team. As we make decisions about compensation, we are guided by the following values: clarity, consistency, and internal pay equity. Roles on the National team extend throughout the country causing a wider salary range due to geographic variation versus regional roles that have a set salary.

The salary range for this role is $66,120 to $72,898.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Diversity, equity, and inclusion (DEI) are values that Generation Citizen is committed to upholding across our business operations. To accomplish our purpose of Generation Citizen, we think it takes a diverse and inclusive team. All qualified candidates are encouraged to apply for this position, and we welcome their applications.

GC’S CORE VALUES

Our best benefit of all? The opportunity to work alongside smart, passionate colleagues who are working to rebuild our democracy in alignment with our core values of grassroots change, systemic impact, collaboration and diversity, action, and open-mindedness.

VACATION TIME, PTO & PAID HOLIDAYS

Generation Citizen offers unlimited PTO, a set of paid holidays, and a fully-paid winter break that happens from December 24th through January 2nd of each year.

MEDICAL, DENTAL & VISION BENEFITS

GC offers all full-time employees medical, dental, and vision benefits through a co-employment relationship with Emplova, a professional employer organization (PEO). Emplova provides five competitive Cigna medical plans for employees to choose from, as well as vision and dental plans with MetLife. All medical, dental, and vision benefits are effective the 1st day of the month after an employee’s start date. GC subsidizes up to 80% for employees and 65% for their dependents, based on the selected plan.

ANCILLARY BENEFITS & PERKS