Project Manager

UG2; City of Yonkers (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

UG2 is seeking an experienced Custodial Project Manager to lead custodial operations across facilities, ensuring top cleanliness, safety, and regulatory compliance. The role oversees staff, contractors, and projects, driving continuous improvement in a highly regulated environment.

The ideal candidate has hands-on facility operations and project management experience, with a strong emphasis on safety and quality.

Qualifications

• High school diploma or equivalent.
• Minimum of 5 years in custodial, janitorial, environmental services, or facilities management.
• Minimum of 3 years in supervisory or management role.
• Experience managing custodial contractors, vendors, and service agreements.
• Strong knowledge of custodial operations, equipment, cleaning chemicals, and sanitation practices.

Responsibilities

• Oversee daily custodial operations across multiple facilities and ensure service delivery.
• Develop cleaning schedules, staffing plans, and quality control programs.
• Lead custodial supervisors, frontline staff, and contracted providers; conduct inspections to verify standards.
• Plan and oversee special cleaning projects including floor restoration, deep cleaning, and office moves.
• Monitor budgets, timelines, and KPIs; drive continuous improvement.

Skills

Leadership

Project management

Team development

Data analysis

Communication

Problem solving

Facilities knowledge

MS Office

Education

Bachelor's degree in Facilities Management or related field

Tools

Facility management systems

Microsoft Office

Job description

At Boehringer Ingelheim, we are committed to improving human and animal health through innovation, quality, and operational excellence. We are seeking an experienced Custodial Project Manager to lead custodial operations and ensure the highest standards of cleanliness, safety, and regulatory compliance across our facilities.

This role is ideal for a hands-on leader with strong facility operations, janitorial management, and project management experience who thrives in a highly regulated environment.

Position Summary

The Custodial Project Manager is responsible for the planning, management, and execution of custodial and janitorial services throughout Boehringer Ingelheim facilities. This position will oversee custodial staff and service providers, manage cleaning programs and special projects, ensure compliance with company and regulatory standards, and drive continuous improvement initiatives to support a clean, safe, and professional workplace.

Key Responsibilities

Operational Leadership

• Manage daily custodial operations across multiple facilities, ensuring exceptional cleanliness and service delivery.
• Develop and maintain cleaning schedules, staffing plans, and quality control programs.
• Lead custodial supervisors, frontline staff, and contracted service providers.
• Conduct routine inspections and audits to verify compliance with established cleanliness and sanitation standards.

Project Management

• Plan and oversee special cleaning projects, including floor restoration, deep cleaning, construction clean-up, office moves, and facility events.
• Coordinate project timelines, staffing requirements, equipment, and materials to ensure successful project execution.
• Monitor project performance, budgets, and schedules to meet operational objectives.

Compliance & Safety

• Ensure adherence to GMP, OSHA, environmental, safety, and company policies.
• Partner with Facilities, Environmental Health & Safety (EHS), and Quality teams to support inspections, audits, and corrective actions.
• Promote a culture of safety through training, coaching, and accountability.

Vendor & Financial Management

• Manage custodial service contracts and vendor relationships.
• Monitor departmental budgets and operational expenses.
• Identify cost-saving opportunities while maintaining service quality.
• Track and report key performance indicators (KPIs) and service metrics.

Customer Service & Continuous Improvement

• Build strong relationships with facility stakeholders and business partners.
• Address service concerns promptly and implement corrective actions.
• Drive process improvements that enhance efficiency, productivity, and customer satisfaction.

Qualifications

Required

• High school diploma or equivalent.
• Minimum of 5 years of custodial, janitorial, environmental services, or facilities management experience.
• Minimum of 3 years of supervisory or management experience.
• Experience managing custodial contractors, vendors, and service agreements.
• Strong knowledge of custodial operations, equipment, cleaning chemicals, and sanitation practices.

Preferred

• Bachelor's degree in Facilities Management, Business Administration, Environmental Services, or related field.
• Experience supporting pharmaceutical, laboratory, healthcare, or manufacturing environments.
• Certification in Facilities Management, Project Management, or Environmental Services.

Knowledge, Skills & Abilities

• Strong leadership and team development skills.
• Excellent organizational and project management capabilities.
• Knowledge of GMP, OSHA, and workplace safety requirements.
• Ability to analyze data and performance metrics to drive improvements.
• Strong communication, customer service, and problem-solving skills.
• Proficiency with Microsoft Office and facility management systems.
• Experience managing budgets and operational expenditures.

What Success Looks Like

• Consistently achieves facility cleanliness and sanitation standards.
• Delivers projects on schedule and within budget.
• Maintains high customer satisfaction ratings.
• Demonstrates strong safety performance and compliance results.
• Successfully develops high-performing custodial teams.
• Identifies and implements continuous improvement initiatives that increase efficiency and reduce costs.

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement.
Every team member is integral to shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.