Project Manager

Thomasville Restoration, LLC; Baltimore (MD); On-site; USD 70,000 - 85,000; Full time

Job summary

Thomasville Restoration in Baltimore is seeking a Project Manager to lead restoration projects from initiation to completion, upholding our Family First culture. You will manage budgets ranging from $1,000 to $60,000, coordinate with homeowners, vendors, and insurers, and ensure timely delivery and profitability while maintaining clear communication and expectations.

Join a team that values compassion, reliability, and open dialogue as you guide projects and contribute to rebuilding homes and

Qualifications

• Minimum 3+ years managing construction or home-improvement projects.
• Strong job cost analysis and profitability focus; QuickBooks experience preferred.
• Self-motivated, organized, and accountable for results.
• Excellent interpersonal and written communication skills.

Responsibilities

• Ensure 100% compliance with the Project Concierge Playbook.
• Manage restoration projects from $1,000 to $60,000.
• Oversee 22–28 active projects concurrently.
• Create long- and short-term plans with milestones and deadlines.
• Break down budgets across trades and materials.
• Communicate with homeowners and subcontractors to set expectations.
• Coordinate with insurance adjusters on funding and timelines.
• Provide weekly progress updates to the team and adjust schedules as needed.
• Order and manage materials and equipment to keep projects on track.
• Process change orders and verify job costing in QuickBooks.

Skills

Project management

Communication

Leadership

Budgeting

Tools

QuickBooks

Job description

Thomasville Restoration's vision is to be the #1 most trusted and respected restoration company. Pay: $70,000.00 - $85,000.00 per year.

About Thomasville Restoration

To help achieve this goal and support our growth, we are adding a Project Manager. This position offers a unique opportunity to support our mission of putting families' homes and lives back together during some of their most challenging moments, while upholding our culture of Family First, Compassion, and Communication.

What You'll Do

• Ensure 100% compliance with Thomasville's Project Concierge Playbook
• Manage restoration projects ranging from $1,000 to $60,000
• Oversee approximately 22-28 active projects at any given time
• Create long- and short-term plans, including setting milestones and meeting deadlines
• Break down project budgets across all trades and components of the restoration project
• Advocate for additional insurance proceeds when necessary to secure funding
• Delegate project tasks to in-house teams or subcontractors best suited for the job
• Communicate consistently with homeowners and subcontractors to set expectations and maintain alignment
• Coordinate with insurance adjusters and representatives to align on project goals, funding, and timelines
• Provide weekly progress updates to the Thomasville team and insurance adjusters
• Adjust schedules and targets as needed to ensure deadlines and profitability are met
• Order and manage materials and equipment to keep projects on track
• Collect and process change orders as required
• Submit receipts and verify accuracy of job costing within QuickBooks
• Make effective decisions when faced with multiple options to move projects forward
• Use conflict resolution strategies to address challenges when they arise
• Assist with collections, including deductibles, milestone payments, and signatures

Who You Are

• Experienced in managing construction or home improvement projects (3+ years required)
• Knowledgeable in job cost analysis and profitability, preferably with QuickBooks
• Self-motivated, organized, and accountable for results
• Skilled leader with strong interpersonal and communication skills (email, text, phone)
• A problem-solver with the ability to make independent decisions
• Able to multitask, prioritize, and meet deadlines in a fast-paced environment
• Customer-service oriented, with the ability to build strong relationships with teammates, vendors, and homeowners
• Proficient in Microsoft Word and Outlook (Next Gear's Dash project software or similar is a plus)
• Empathetic, compassionate, and committed to high integrity and honesty
• High integrity, honest, courageous, and grounded
• Humble, hungry, and committed to excellence

Your Impact

As a Project Manager, you serve as a steady, trusted leader for homeowners navigating significant loss. Your expertise, organization, and compassion ensure complex projects move forward with clarity and confidence. By restoring structure, managing risk, and guiding families through uncertainty, you directly advance Thomasville Restoration's mission to rebuild homes-and lives- with care and excellence.

Thomasville Restoration's vision is to be the #1 most trusted and respected restoration company.