Large Loss Project Manager

Thomasville Restoration, LLC; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Thomasville Restoration, LLC is seeking a skilled Project Manager to oversee restoration projects in the Baltimore area. In this role, you will manage multiple active projects, ensuring compliance with company standards and effective communication with clients and subcontractors.

Ideal candidates will have at least 3 years of experience in construction management and demonstrate strong organizational and problem-solving skills. Join our team to help fulfill our mission of putting families’ homes and lives back together.

Qualifications

• 3+ years of experience managing construction or home improvement projects.
• Knowledge of job cost analysis and profitability.
• Ability to build strong relationships with customers and vendors.

Responsibilities

• Ensure compliance with Thomasville’s Project Concierge Playbook.
• Manage restoration projects ranging from $1,000 to $60,000.
• Communicate with homeowners and subcontractors consistently.

Skills

Project management

Job cost analysis

Communication skills

Problem-solving

Multitasking

Tools

QuickBooks

Microsoft Word

Next Gear’s Dash

Job description

Overview

Thomasville Restoration’s vision is to be the #1 most trusted and respected restoration company in the Mid-Atlantic Region. We are adding a Project Manager to help achieve this goal and support our growth, providing a unique opportunity to support our mission of putting families’ homes and lives back together across the MidAtlantic while upholding our culture of Family First, Compassion, and Communication.

What You’ll Do

• Ensure 100% compliance with Thomasville’s Project Concierge Playbook
• Manage restoration projects ranging from $1,000 to $60,000
• Oversee approximately 22–28 active projects at any given time
• Create long- and short-term plans, including setting milestones and meeting deadlines
• Break down project budgets across all trades and components of the restoration project
• Advocate for additional insurance proceeds when necessary to secure funding
• Delegate project tasks to in-house teams or subcontractors best suited for the job
• Communicate consistently with homeowners and subcontractors to set expectations and maintain alignment
• Coordinate with insurance adjusters and representatives to align on project goals, funding, and timelines
• Provide weekly progress updates to the Thomasville team and insurance adjusters
• Adjust schedules and targets as needed to ensure deadlines and profitability are met
• Order and manage materials and equipment to keep projects on track
• Collect and process change orders as required
• Submit receipts and verify accuracy of job costing within QuickBooks
• Make effective decisions when faced with multiple options to move projects forward
• Use conflict resolution strategies to address challenges when they arise
• Assist with collections, including deductibles, milestone payments, and signatures

Who You Are

• Covers West Philly, West Chester, Reading, and Wilmington area
• Experienced in managing construction or home improvement projects (3+ years required)
• Knowledgeable in job cost analysis and profitability, preferably with QuickBooks
• Self‑motivated, organized, and accountable for results
• Skilled leader with strong interpersonal and communication skills (email, text, phone)
• A problem‑solver with the ability to make independent decisions
• Able to multitask, prioritize, and meet deadlines in a fast‑paced environment
• Customer‑service oriented, with the ability to build strong relationships with teammates, vendors, and homeowners
• Proficient in Microsoft Word and Outlook (Next Gear’s Dash project software or similar is a plus)
• Empathetic, compassionate, and committed to high integrity and honesty

Your Impact

As a Project Manager, you are the homeowner’s trusted guide throughout the reconstruction process. You coordinate schedules, manage subcontractors, and ensure funding, materials, and communication all align. By reducing stress for homeowners and protecting their investment, you directly fulfill Thomasville’s mission of putting homes and lives back together.