Project CoordinatorWorkforce Development NonProfit Austin Tx

AHRC NYC; Austin (TX); On-site; USD 30,307 - 34,440; Part time

Job summary

AHRC NYC is seeking a Part-Time Project Coordinator for the Austin, Texas area. This on-site role supports day-to-day operations of the supported employment program and ensures high-quality customer service for our contract partners and neuro-diverse employees.

Pay rate is $22-25 per hour, with a schedule of 20-25 hours per week. The coordinator will supervise program activities, manage timesheets, and liaise with contract customers, local partner rehab agency, and AHRC NYC to address issues.

Qualifications

• Two years of customer service & project coordination experience.
• Experience in special education or with neurodiverse individuals is highly desired.
• Excellent verbal and written communication skills.
• Motivated, able to take charge, compassionate and curious.

Responsibilities

• Day-to-day supervision of the program, including scheduling and timesheets.
• Provide high-level customer service to contracts and management, maintaining relationships to expand contracts.
• Serve as liaison between contract customers, local partner rehab agency, and AHRC NYC to address issues.
• Be the "face" of AHRC NYC in the Austin region, representing the agency to stakeholders.
• Discover new partnerships and opportunities for collaboration.
• Develop and present training materials for contract customers and program participants.
• Coach and train staff as needed.
• Reinforce site standards as determined by each contract customer.
• Provide on-site support and fill in for staff when necessary.

Skills

Communication skills

Customer service

Project coordination

Neurodiverse experience

HR/training experience

Job description

Job Description

AHRC NYC is looking to hire a Part-Time Project Coordinator for the Austin, Texas area. AHRC NYC contracts supported employment programs with businesses throughout the county. The Project Coordinator will be responsible for assisting in the day-to-day program operations in Austin, TX and ensuring that the highest level of quality customer service is provided to our contract partner and support to neuro-diverse employees. This is a part-time position where you can truly make a difference and live your passion every day.

** _ Pay Rate_ : $22- $25 per hour.**

** _ Schedule_ : 20-25 hours per week.**

Position is on-site.

Responsibilities Overview:

• Day-to-day supervision of the supported employment program, program participants, including scheduling, timesheets, communication with staff, and general troubleshooting


• Provide a high level of dedicated customer service to assigned contracts/company management and maintain positive working relationships with the goal of expanding existing contracts.


• Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.


• Be the \"face\" of AHRC NYC in the Austin region , representing the agency to all stakeholders.


• Discover new opportunities for potential partnerships.


• Develop and present training materials for contract customers and program participants.


• Coach and instruct staff as needed.


• Reinforce site standards as determined by each contract customer.


• Provide on-site support to program employees and fill in for employee support staff when necessary.

Qualifications:

Qualifications

• Must be highly motivated and have the ability to take charge


• Excellent verbal and written communication skill


• Two years of customer service & project coordination experience


• Experience in special education and/or working with people who are neurodiverse/have intellectual/developmental disabilities is highly desired


• Some HR and/or training experience is a plus


• Compassion, curiosity, creativity and optimism required.

Additional Information

AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law.