Project Coordinator/Workforce Development (NonProfit) Austin, Tx.

AHRC New York City; Austin (TX); On-site; USD 30,000 - 34,000; Part time

Job summary

AHRC New York City is seeking a Part-Time Project Coordinator to support the Austin, Texas area. You will help run the day-to-day program operations, ensure high-quality customer service for our contract partner, and support neurodiverse employees.

This on-site role offers 20-25 hours per week and a pay rate of $22-25 per hour. You will supervise program participants, coordinate scheduling and timesheets, and serve as the liaison between contract customers, the local rehab agency, and AHRC NYC.

Qualifications

• Two years of customer service and project coordination experience.
• Experience in working with neurodiverse individuals or special education is highly desired.
• Some HR or training experience is a plus.

Responsibilities

• Day-to-day supervision of the supported employment program, including scheduling, timesheets, staff communication, and troubleshooting.
• Provide a high level of customer service to contracts and management, maintaining positive relationships to expand contracts.
• Serve as liaison between contract customers, local partner rehab agency, and AHRC NYC.
• Be the face of AHRC NYC in the Austin region for stakeholders.
• Identify opportunities for new partnerships.
• Develop and present training materials for contract customers and participants.
• Coach staff as needed and reinforce site standards.
• Provide on-site support to program employees and fill in when necessary.

Skills

Customer service

Project coordination

Communication skills

Attention to detail

Job description

Company Description

Company DescriptionAHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental disabilities, and other disabilities) through a broad spectrum of services , and a family governed organization that envisions a socially just world where the power of difference is embraced and reflected in all that we do. Generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity, and optimism and as we advocate for people with disabilities to lead full and equitable lives.

Job Description

Job DescriptionAHRC NYC is looking to hire a Part-Time Project Coordinator for the Austin, Texas area. AHRC NYC contracts supported employment programs with businesses throughout the county. The Project Coordinator will be responsible for assisting in the day-to-day program operations in Austin, TX and ensuring that the highest level of quality customer service is provided to our contract partner and support to neuro-diverse employees. This is a part-time position where you can truly make a difference and live your passion every day.Pay Rate: $22- $25 per hour.Schedule: 20-25 hours per week.Position is on-site.

Responsibilities Overview

• Day-to-day supervision of the supported employment program, program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
• Provide a high level of dedicated customer service to assigned contracts/company management and maintain positive working relationships with the goal of expanding existing contracts.
• Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.
• Be the face of AHRC NYC in the Austin region, representing the agency to all stakeholders.
• Discover new opportunities for potential partnerships.
• Develop and present training materials for contract customers and program participants.
• Coach and instruct staff as needed.
• Reinforce site standards as determined by each contract customer.
• Provide on-site support to program employees and fill in for employee support staff when necessary.

Qualifications

• Must be highly motivated and have the ability to take charge
• Excellent verbal and written communication skill
• Two years of customer service & project coordination experience
• Experience in special education and/or working with people who are neurodiverse/have intellectual/developmental disabilities is highly desired
• Some HR and/or training experience is a plus
• Compassion, curiosity, creativity and optimism required.

Additional Information

AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law.