Care Manager Critical Time Intervention Program

AHRC New York City; New York (NY); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health Insurance

Dental insurance

Paid Time Off

Tuition reimbursement

Employee assistance program

Vision insurance

Job summary

AHRC New York City is seeking a Care Manager for its Critical Time Intervention (CTI) program in New York City. The role focuses on building trusting relationships, coordinating services, and connecting participants with community supports to promote stability and recovery.

You will assess service needs, develop plans, make referrals, and work with a multidisciplinary CTI team across the five boroughs. A Bachelor's degree in a Human Services field and strong communication skills are required;

Qualifications

• Bachelor's degree in Human Services from an accredited program is required.
• Strong interpersonal, written and verbal communication skills.
• Ability to work productively in collaborative settings and coordinate multiple stakeholders.

Responsibilities

• Support identified emotional, social, vocational and housing needs during and after crisis.
• Provide referrals and case coordination to help achieve stability.
• Prepare plans and augment progress toward CTI phase goals.
• Ensure delivery of intensive post-crisis case management services.
• Offer in-person, in-home or community-based services via multiple channels.
• Follow trauma-informed care principles in service delivery.
• Ensure compliance with CTI regulations and maintain documentation.

Skills

Interpersonal skills

Written and verbal communication

Collaborative teamwork

Education

Bachelor's degree in Human Services

Tools

MS Office

Agency database systems

Job description

Company Description

AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental disabilities, and other disabilities) through a broad spectrum of services , and a family governed organization that envisions a socially just world where the power of difference is embraced and reflected in all that we do. Generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity, and optimism and as we advocate for people with disabilities to lead full and equitable lives.

Job Description

AHRC NYC is seeking a Care Manger for their Critical Time Intervention Program (CTI). The CTI Care Manager works to develop trusting and meaningful relationships with people enrolled in the program and develop and maintain relationships with community supports and resources. The Care Manager will assess service needs and contribute to the development of relevant plans, make referrals, and help people connect with needed supports.

SALARY

$70,000 per year...plus a comprehensive Benefit package. See Benefit information below.

ESSENTIAL RESPONSIBILITIES

• Works in collaboration with CTI team members to support peoples identified emotional, social, vocational and housing needs during and in the aftermath of crisis/emergency episodes.
• Provides referral and case coordination services to assist people with achieving stability within their specific environment and capacity.
• Utilizing community resources to assist peopleParticipating in planning for services.
• Preparing plans as appropriate or needed to augment progress toward phase goals.
• Ensures delivery of intensive, post-crisis case management services that support ongoing crisis recovery.
• Providing supportive services, either in-person, in-home or other community locations, by telephone or by combination of methods, as needed and appropriate.
• Follows a trauma informed care approach when providing support and services.
• Performs all duties necessary for compliance with relevant regulations governing service provision, including record keeping and adherence to CTI principles and model.
• Conducts other related tasks, as assigned.

QUALIFICATIONS

• Bachelors degree (BA, BS) in a Human Services discipline from an accredited university program required.
• Work experience with people with developmental disabilities and psychiatric diagnoses.
• Prior CTI experience a plus Strong interpersonal, written and verbal communication skills.
• Excellent skills in using MS Office applications as well as agency-specific database systems.
• Proven capacity to work productively in highly collaborative settings and to coordinate needs of multiple stakeholders.
• Ability to make decisions independently and to react to unanticipated events in a prudent and timely manner.
• Flexibility to operate in a rapidly-changing work environment, with ability to adapt and be sensitive to a broad spectrum of locales and circumstances.
• Must be willing to travel within five boroughs of New York City.
• Valid NYS Drivers License a plus.
• Bilingual a plus.

Additional Information / Benefits

• 403 (b) retirement plan
• 403 (b) matching
• Health Insurance
• Dental insurance
• Paid Time Off (sick, personal & vacation)
• Tuition reimbursement
• Employee assistance program
• Employee discount
• Flexible spending account
• Life insurance
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

AHRC New York City provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, sex (with or without sexual conduct), age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation or any other protected characteristic as established by