Project CoordinatorWorkforce Development NonProfit San Francisco CA

AHRC NYC; San Francisco (CA); On-site; USD 35,817 - 44,083; Full time

Job summary

AHRC NYC in San Francisco is recruiting for one Full-time and one Part-Time Project Coordinator/Workforce Developer to support the employment program operations.

The role focuses on day-to-day program operations, customer service excellence, and collaboration with contract partners and neuro-diverse employees. Experience with disabilities is highly desirable; this role offers meaningful work and potential for growth in the program.

Qualifications

• Two years of customer service and project coordination experience.
• Experience in special education or with neuro-divergent individuals is highly desirable.
• Excellent verbal and written communication skills.
• Must be highly motivated with the ability to take charge.
• WA Driver’s License preferred.
• HR or training experience is a plus.
• Compassion, curiosity, creativity and optimism are required.

Responsibilities

• Oversee day-to-day supervision of supported employees, including scheduling and timesheets.
• Provide high-level customer service to contracts and maintain positive relationships to expand contracts.
• Serve as liaison between customers, local partner rehab agency, and AHRC NYC to solve issues.
• Be the “face” of AHRC NYC in the San Francisco region.
• Identify opportunities for partnerships and growth.
• Develop and present training materials for contracts and participants.
• Coach staff as needed and ensure site standards.
• Provide on-site support to program staff as needed.

Skills

Customer service

Project coordination

Communication skills

Driver’s license

Job description

Job Description

AHRC NYC is looking to hire one Full-time and one Part-Time Project Coordinator/Workforce Developer for their supported employment program operations in the San Francisco, CA area.

AHRC NYC contracts supported employment programs with businesses throughout the county. The Project Coordinator will be responsible for assisting in the day-to-day supported employment program operations in the San Francisco area and ensuring that the highest level of quality customer service is provided to our contract partner and to neuro-diverse employees. Experience working with people with intellectual/developmental disabilities and/or special education is highly desirable. This is a part-time position (with a possibility of the role going to full-time) where you can truly make a difference and live your passion every day.

** _ _Pay Rate:__** $26-$32 per hour

** Weekly Schedule

** _ Full-Time_** : 35 hours per week.

** _ Part-Time_** : 20-25 hours per week.

** Responsibilities Overview:

• Day-to-day supervision of supported employees, including scheduling, timesheets, communication with staff, and general troubleshooting
• Provide a high level of dedicated customer service to assigned contracts and maintain positive working relationships with the goal of expanding existing contracts.
• Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.
• Be the “face” of AHRC NYC in the San Francisco region,
• Discover new opportunities for potential partnerships.
• Develop and present training materials for contract customers and program participants.
• Coach and instruct staff as needed.
• Reinforce site standards as determined by each contract customer.
• Provide on-site support to program employees and fill in for employee support staff when necessary.

Qualifications:
Qualifications

• Two years of customer service & project coordination experience
• Experience in special education, working with people who are neuro-divergent, have intellectual/developmental disabilities is highly desirable
• Excellent verbal and written communication skill
• Must be highly motivated and have the ability to take charge
• WA Driver’s License preferred
• Some HR and/or training experience is a plus
• Compassion, curiosity, creativity and optimism required

Additional Information

AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law.