Project Coordinator - MSP Onboarding

Cyber Advisors; Maple Grove (MN); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Vacation and PTO

Health insurance

401(k) with employer matching

Professional development

Job summary

Cyber Advisors in Minneapolis–St. Paul, MN is seeking a Project Coordinator to support planning and execution of IT and cybersecurity projects. You will help ensure tasks have owners, information stays current, and risks are surfaced before delivery impacts occur.

The role partners with technical teams, vendors, and client stakeholders, requiring strong organization, communication, and documentation skills. Local candidates only; hybrid office presence in Maple Grove, MN is expected.

Qualifications

• 1-3 years of experience in project coordination within IT services, cybersecurity, or technology environments.
• Proven ability to manage high-volume project coordination with accuracy, consistency, and strong follow-through.
• Ability to coordinate schedules, milestones, resources, deliverables, risks, dependencies, and deadlines across multiple concurrent projects.
• Strong organizational skills with high accuracy in managing documentation, notes, and status updates.
• Clear, professional written communication for client emails, meeting recaps, and stakeholder summaries.
• Experience working with cross-functional teams, vendors, and stakeholders to keep work aligned.
• Comfortable with shifting priorities and escalating risks or issues before timelines are affected.
• Proficiency with Microsoft 365 tools (Outlook, Teams, SharePoint, Excel, PowerPoint).
• Bonus: Familiarity with ConnectWise Manage or similar PSA/ticketing tools.

Responsibilities

• Assist with planning IT and cybersecurity projects, including schedules, milestones, budgets, and status updates.
• Track deliverables, deadlines, risks, issues, and actions across client engagements and escalate as needed.
• Maintain project documentation and status updates in ConnectWise and other tools.
• Prepare meeting notes, reports, and leadership summaries that are clear and timely.
• Coordinate client-facing activities such as kickoff meetings, weekly check-ins, and milestone reviews.
• Manage communications through shared inboxes, calls, service requests, and written correspondence.
• Collaborate with internal teams, vendors, and stakeholders to clarify deliverables and keep work moving forward.
• Monitor document workflows to ensure reviews and approvals are completed on time.
• Review scope and statements of work to confirm alignment and identify change orders.
• Coordinate change orders, handoffs, closeout activities, system updates, and billing notifications.
• Support process improvements and workflow optimization.
• Provide general administrative support to project managers and teams.

Skills

Project coordination

Communication

Organization

Deadline management

Cross-functional collaboration

Attention to detail

Time management

Tools

ConnectWise Manage

Outlook

Teams

SharePoint

Excel

PowerPoint

Job description

ABOUT THE ROLE

Cyber Advisors delivers a wide range of IT and Cyber Security project services for clients, and successful delivery requires more than technical execution. It requires strong coordination across schedules, documentation, communication, task ownership, and follow-through to keep projects organized and moving forward.

The Project Coordinator works alongside the technical teams, vendors, and client stakeholders to support the planning and execution of project work. This role helps ensure every moving part is tracked, every task has an owner, project information stays current, and risks or open items are surfaced before they impact delivery. If you thrive on process, communication, organization, and keeping project work on track.

This role is targeted for local candidates in the Minneapolis/St. Paul, MN market. All other candidates will automatically be excluded

WHAT YOU'LL DO

• Assist with planning and coordinating IT and cybersecurity projects, including schedules, project plans, milestones, resources, forecasts, budgets, and status updates.


• Track deliverables, deadlines, dependencies, risks, issues, and action items across multiple client engagements, escalating concerns before they impact project timelines.


• Maintain accurate project documentation, communication plans, work plans, notes, task assignments, and project status updates in ConnectWise and other project management tools.


• Prepare meeting notes, project reports, stakeholder communications, status updates, and leadership summaries that are clear, timely, and professionally written.


• Coordinate client-facing project activities, including kickoff meetings, weekly check-ins, milestone reviews, installation timing, requirements gathering, and setting expectations.


• Manage project communications through shared inboxes, customer calls, service requests, and written correspondence, ensuring responses are timely, documented, and aligned with project needs.


• Collaborate with internal teams, technical resources, vendors, consultants, customers, and stakeholders to clarify deliverables, support cross-site coordination, and keep project work moving forward.


• Monitor document workflows to ensure reviews, approvals, quality checks, compliance requirements, and stakeholder responses are completed accurately and on time.


• Review project scope and statements of work to confirm requirements remain aligned with the original scope and identify when change orders may be needed.


• Coordinate change orders, project handoffs, closeout activities, engineer acknowledgments, system updates, and billing notifications with the appropriate teams.


• Support process improvement initiatives, workflow optimization.


• Provide general administrative and coordination support that helps project managers, technical teams, and stakeholders stay organized and aligned.

WHAT YOU BRING

• 1-3 years of experience in project coordination, project administration, or project support within an IT services, cybersecurity, or technology environment.


• Proven ability to manage high-volume project coordination work with accuracy, consistency, and strong follow-through, ensuring tasks, communications, and deadlines stay organized without issues falling through the cracks.


• Ability to coordinate schedules, milestones, resources, deliverables, risks, dependencies, and deadlines across multiple concurrent projects.


• Strong organizational skills with a high level of accuracy when managing documentation, task tracking, project notes, status updates, and follow-through.


• Clear, professional communication skills with the ability to write client emails, meeting recaps, project updates, and stakeholder summaries with minimal editing.


• Experience working with cross-functional teams, technical resources, vendors, customers, and stakeholders to keep project work aligned and moving forward.


• Comfortable managing shifting priorities, tracking open items, and escalating risks or issues before they impact project timelines.


• Proficiency with Microsoft 365 tools, including Outlook, Teams, SharePoint, Excel, and PowerPoint.


• Bonus - Familiarity with ConnectWise Manage or a comparable PSA, ticketing, or project management platform.

WORKING CONDITION

• This is a hybrid-role as there is work in the office that is required for the position. HQ is in Maple Grove, MN.


• Ability to lift and move IT equipment up to 50 lbs.

WHY CYBER ADVISORS

• A team that takes project management seriously and is actively investing in it


• This role offers significant growth potential serving as a launchpad rather than a ceiling for your development


• Hybrid flexibility, collaborative environment, and a team that has your back


• You'll see the direct impact of your work on client experience and team efficiency

WHAT WE OFFER

• Competitive compensation and performance-based incentives.


• Vacation and PTO.


• Employer-paid Health and Dental Insurance for CA employees.


• 401(k) with employer matching.


• Opportunities for professional development, including certifications and ongoing training.


• Engaging, dynamic work on a wide range of client security challenges.