Project Coordinator – FTTH Deployment

Internet Subway; Virginia, Northern (MN, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work

Health insurance

Retirement plan match

Unlimited PTO

Job summary

Internet Subway is seeking a Project Coordinator to support FTTH deployment projects across multifamily communities and beyond. You will track progress, coordinate vendors, document meeting notes, and help keep schedules on track.

This role offers a remote-friendly environment with opportunities for growth in the FTTH and telecommunications space. Ideal candidates have 1–2 years of experience in telecommunications or project administration, strong organizational skills, and comfort with digital

Qualifications

• 1–2 years of experience in telecommunications, construction coordination, project administration, or a related field.
• Basic understanding of telecom or fiber network technology preferred but not required.
• Experience in installation, repair, or network services (copper or fiber) is a plus.
• Strong organizational and time management skills; able to manage multiple tasks simultaneously.
• Proficient with digital tools; comfortable learning new software (SmartSheets experience is a bonus).

Responsibilities

• Project Tracking and Documentation: Update and maintain project progress within company project tracking software.
• Coordinate & Communication: Organize vendor progress meetings and act as a communication bridge between teams.
• Document meeting notes, action items, and follow-up communications.
• Field & Quality Support: Assist in escalating field or design challenges to internal teams.
• Risk, Issue & Workflow Support: Identify and track project risks and issues and coordinate resources.
• Operational & Team Support: Contribute to training documentation and budgeting tasks.

Skills

Project coordination

Telecommunications

Time management

Communication

Team collaboration

Tools

SmartSheets

Job description

About Us

Internet Subway is a modern Internet Service Provider (ISP) laser-focused on delivering frictionless internet experiences to apartment communities. With a 100% fiber-optic network, a seamless onboarding and management platform, and direct property connectivity, we provide a journey to the internet unlike any other.

The Role: Project Coordinator

The Project Coordinator at The Internet Subway provides essential administrative and logistical support to the operations team, assisting in the coordination of Fiber to the Home (FTTH) deployment projects across multifamily communities on the east coast and beyond. Reporting to the Project Manager, the Project Coordinator ensures that project information is accurate, communication flows smoothly, and tasks stay on schedule.

This role is ideal for a detail‑oriented, tech‑savvy, and highly organized professional looking to grow within the FTTH and telecommunications industry.

Key Responsibilities

• Project Tracking and Documentation
• Update and maintain project progress within company project tracking software.
  • Track vendor material requests, warehouse orders, testing results, and as‑built submissions.
  • Ensure all project files, reports, and databases are complete, accurate, and current.
  • Support preparation of project plans, schedules, and deliverables.
• Coordination & Communication

• • Assist in organizing and scheduling vendor progress meetings.
  • Act as a communication bridge between project teams, construction vendors, and property management contacts.
  • Document meeting notes, action items, and follow‑up communications.
  • Help respond to customer or property management inquiries related to vendor activity.
• Field & Quality Support

• Risk, Issue & Workflow Support

• • Support the identification and tracking of project risks and issues.
  • Assist in escalating field or design challenges to the correct internal teams.
  • Help coordinate resource availability with external partners to maintain service‑level standards.

• Operational & Team Support

• • Contribute to team training documentation and process improvements.
  • Assist with administrative tasks supporting budgeting, planning, and vendor coordination.
  • Promote a positive and consistent customer experience throughout the project lifecycle.
  • Perform additional project‑related responsibilities as assigned.

What We’re Looking For

• 1–2 years of experience in telecommunications, construction coordination, project administration, or a related field.
• Basic understanding of telecom or fiber network technology preferred but not required.
• Experience in installation, repair, or network services (copper or fiber) is a plus.
• Strong organizational and time management skills; able to manage multiple tasks simultaneously.
• Proficient with digital tools; comfortable learning new software (SmartSheets experience is a bonus).
• Strong communication skills and the ability to work collaboratively across teams.
• Analytical mindset with good problem-solving abilities.
• Customer-focused and committed to delivering quality service.
• EOS experience preferred but not required.

Why Join Us

• Competitive salary.
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company match
• Opportunities for professional development and career advancement
• Remote work environment
• Unlimited PTO