Field Technician

Internet Subway; South Carolina; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle

Health insurance

Retirement plan with company match

Unlimited PTO

Career development

Job summary

Internet Subway is seeking a Field Technician to ensure apartments receive fast, reliable internet by maintaining the fiber network, installing and fixing in-unit routers, and assisting residents with connectivity.

The role requires frequent travel along the East Coast to apartment communities and project sites, with a focus on professional, customer‑focused service and collaboration with property teams. A valid driver’s license and willingness to travel are essential.

Qualifications

• 1+ years experience with fiber optics infrastructure (splicing, testing, cleaning).
• 1+ years experience in multifamily environments.
• Basic network troubleshooting skills.
• Clean driving record and valid driver's license.

Responsibilities

• Support resident move-ins, service activations, and equipment swaps.
• Install, test, and maintain fiber optic connections from building network equipment to individual apartment units.
• Verifying Wi-Fi coverage and signal strength.
• Inspection and repair of MDF/IDF equipment.
• Coordinating access with property managers or leasing offices.
• Deliver professional, customer-focused service while working inside occupied apartment homes.
• Supporting mass unit activations before move-ins.

Skills

Fiber optics

Network troubleshooting

Multifamily experience

Communication

Driving

Job description

About Us

Internet Subway is a modern Internet Service Provider (ISP) laser-focused on delivering frictionless internet experiences to apartment communities. With a 100% fiber-optic network, a seamless onboarding and management platform, and direct property connectivity, we provide a journey to the internet unlike any other.

The Role: Field Technician

Makes sure every apartment has fast, reliable internet by maintaining the fiber network, installing and fixing in-unit routers, and helping residents stay connected.

Candidates do not need to be located in Charleston. The role requires frequent travel to apartment communities and project sites, primarily along the East Coast, as needed.

Key Responsibilities

• Support resident move‑ins, service activations, and equipment swaps.
• Install, test, and maintain fiber optic connections from building network equipment to individual apartment units.
• Verifying Wi‑Fi coverage and signal strength
• Inspection and repair of MDF/IDF equipment
• Coordinating access with property managers or leasing offices
• Deliver professional, customer‑focused service while working inside occupied apartment homes.
• Supporting mass unit activations before move‑ins

Travel Requirements

• Frequent travel to apartment communities and project sites
• Travel primarily throughout the Eastern United States
• Overnight travel may be required depending on project schedules

What We’re Looking For

• Strong communication and professionalism are critical
• 1+ Years experience with fiber optics infrastructure (splicing, testing, cleaning)
• Clean driving record
• Basic network troubleshooting skills
• 1+ Years experience in multifamily environments
• Collaborative attitude with a passion to grow and make an impact
• Ability to travel frequently to apartment communities and project sites, primarily along the East Coast
• Valid driver’s license and ability to travel as needed

Why Join Us

• Competitive salary.
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with company match
• Opportunities for professional development and career advancement
• Unlimited PTO
• Company vehicle option