Project Coordinator

Team Services Incorporated; West Palm Beach (FL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health/Dental Insurance after 90 days

Vacation policy

Sick day policy

Job summary

Team Services Incorporated in West Palm Beach, Florida is seeking a Project Coordinator to manage technician scheduling and customer interactions. The role requires excellent communication skills and intermediate computer skills in Microsoft Suite.

The ideal candidate will be dependable, able to handle pressure, and willing to work full-time with potential overtime. The position offers a competitive hourly wage ranging from $20 to $24.

Qualifications

• Ability to handle pressure and juggle various tasks.
• Must be available M-F 8:00 a.m. to 5:00 p.m. with some overtime.
• Dependable and self-starter with a 'Can Do' attitude.

Responsibilities

• Use email and call management software for job performance.
• Track availability of technicians to schedule jobs efficiently.
• Manage incoming calls with customers and technicians.

Skills

Intermediate computer skills

Typing (45 wpm)

Microsoft Suite (Excel, Word)

Excellent communication and listening skills

Job description

Job Title: Project Coordinator

Salary: Hourly-Full-Time-$20.00-$24.00

Benefits: Health/Dental Insurance after 90- Days of employment, great vacation, and sick day policy

Job Summary:

As a project coordinator you will be responsible for the utilization of our technicians and vehicles, to maximize productivity and ensure prompt, courteous and efficient service to all customers. The Coordinator must be dependable, be a self-starter and have a “Can Do” attitude to work efficiently in a fast-paced environment.

Job Duties/ Responsibilities:

Data Entry and Administrative

• You will use email, text, call management software to help perform the job
• You will be responsible for following procedures of verifying work completed, ensure all paperwork is being completed by technicians, and all job requirements are being met
• Collect and calculate timesheets by verifying hours daily
• Create routes, maps, and communicate job requirements for technicians

Scheduling

• You will be responsible to track the availability of technicians to schedule jobs
• Identify emergencies and respond quickly to support and assist customers and technicians
• Ability to use geographical maps, Google Maps, and read/understand maps to schedule out jobs effectively and efficiently

Customer Service

• You will be responsible to answer and manage incoming calls with customers and technicians
• Accurately keeping thorough documentation of each call on the log
• Builds clear and prompt communication with customers, the sales team, and be a resource to everyone in the organization
• Other duties as needed

Qualifications & Requirements

• Must have intermediate skills in computer skills, type (45 wpm) with Microsoft Suite (Excel, Word, Internet)
• Must demonstrate excellent communication and listening skills
• Must be able to work M-F 8:00 a.m. to 5:00 p.m. and be available for some overtime
• Ability to handle pressure, juggle various task assigned, and meet deadlines

Apply:

Please include your resume, references, and contact information to best reach you.