Project Coordinator

American Electric Company Inc; Santa Clarita (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

401(k)

Paid time off

Training & development

Job summary

American Electric Co is seeking a full-time Project Coordinator in Santa Clarita, CA, to manage projects from contract signing through final inspection. You will bridge field crews, customers, utilities and partners, coordinating DigAlert tickets and utility requests while the office team keeps everything organized.

You’ll build daily and weekly schedules, book inspections and appointments, and communicate status updates to stakeholders.

Qualifications

• 1+ years in project coordination or office administration.
• Strong written English for professional emails.
• Proficient with email, Google Workspace or Microsoft Office.
• Ability to manage multiple jobs simultaneously.

Responsibilities

• Coordinate utility and permit requests with utilities and DigAlert.
• Build and maintain daily/weekly job schedules for field crews.
• Communicate with partners and update portals and records.
• Provide first-line customer contact by phone, email and text.
• Maintain organized job files and support lead tracking.

Skills

Scheduling

Customer service

Email/Office software

Multi-tasking

Bilingual

Job description

Benefits:

• 401(k)
• Paid time off
• Training & development

Project Coordinator:

About the role

American Electric Co is hiring a full-time Project Coordinator to keep our jobs moving from signed contract to final inspection. We are a licensed electrical contractor in Southern California specializing in panel upgrades, EV charger installs, standby generators, home re-wiring and trench work for electrical conduit.

You will be the link between our field crews, our customers, utility companies and our business partners. You will handle utility and DigAlert requests, build the job schedule, and keep everyone updated so our electricians can focus on the work. You'll work closely with our office team and Operations Manager to keep projects organized and moving forward.

Location: [Santa Clarita ], CA (office-based) · Type: Full-time · Reports to: Owner & Managers

What you'll do:

Utility and permit coordination

• Submit and track meter spot requests with Southern California Edison and other utilities
• Submit DigAlert (811) tickets before any trenching or excavation, and track ticket numbers, start dates and expirations
• Follow up with utilities and city inspectors until requests are approved and scheduled

Scheduling

• Build and maintain the daily and weekly job schedule for field crews
• Book inspections, utility appointments and customer install dates
• Reschedule quickly when weather, materials or approvals change the plan

Partner communication

• Handle email with partners, including home warranty and insurance companies, property managers and utilities
• Send regular job status updates to partners and keep their portals and records current
• Track open requests and make sure nothing falls through the cracks

Customer service

• Be the first point of contact for customers by phone, email and text
• Explain next steps, timelines and what to expect on install day
• Resolve questions and concerns professionally, and elevate to the owner when needed

Office support

• Keep job files, photos and paperwork organized
• Help track new leads and enter them in our tracking sheet

What we're looking for

Required

• 1+ years in project coordination, scheduling, dispatch or office administration
• Strong written English for professional emails and updates
• Comfortable with email, Google Workspace or Microsoft Office, and online portals
• Reliable, organized and able to manage many jobs at once

Preferred

• Experience in electrical, construction, solar or another trade
• Familiarity with SCE service requests, DigAlert tickets or city permits
• Experience working with home warranty, insurance or property management companies
• Bilingual is a plus (e.g., English/Spanish)

Skills that make you great here

• Customer-first attitude: friendly, patient and calm on the phone, even with a frustrated customer
• Follow-through: you chase down approvals and callbacks without being reminded
• Clear communicator: your updates are short, accurate and on time
• Problem solver: when a schedule breaks, you find the fix
• Detail-oriented: addresses, ticket numbers and dates are always right