Project & Business Operations Coordinator

Churchill; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Churchill is seeking a Project & Business Operations Coordinator to support business initiatives, improve processes, and drive efficiency across teams. The role requires strong communication, organizational, and analytical skills to manage multiple priorities and coordinate stakeholders.

You will work with leadership to support change management, project coordination, and development of standardized procedures, SOPs, and playbooks, ensuring accurate documentation and actionable insights.

Qualifications

• Previous experience in project coordination, business operations, change management, or process improvement.
• Strong organizational skills with the ability to manage multiple projects and competing priorities.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities with experience interpreting data and preparing reports.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, Word, and Teams.
• Familiarity with project management tools such as Asana, Monday.com, or Microsoft Project.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong attention to detail and a proactive approach to identifying and resolving challenges.

Responsibilities

• Assist with planning, coordinating, and implementing organizational changes.
• Coordinate communications, documentation, and follow-up activities during process changes.
• Track progress, timelines, deliverables, and action items across projects.
• Gather, organize, and analyze data to support business decisions.
• Develop reports, dashboards, and presentations communicating findings.
• Review processes to identify gaps and standardize workflows.
• Draft and maintain SOPs, process guides, and operational playbooks.

Skills

Organizational skills

Communication skills

Analytical skills

Project coordination

Data analysis

Documentation

Cross-functional collaboration

Microsoft Office

Asana

Monday.com

Microsoft Project

Attention to detail

Proactive

Tools

Asana

Monday.com

Microsoft Project

Excel

PowerPoint

Word

Teams

Job description

We are seeking a highly organized, proactive, and detail-oriented Project & Business Operations Coordinator to support business initiatives, improve operational processes, and help drive efficiency across teams.

The ideal candidate will have strong communication, organizational, and analytical skills, with the ability to manage multiple priorities, coordinate stakeholders, and identify opportunities for improvement.

This role will work closely with internal teams and leadership to support change management initiatives, project coordination, business communications, and the development of standardized processes and procedures.

Key Responsibilities

Change Management Support

• Assist with planning, coordinating, and implementing organizational changes and business improvement initiatives.
• Support teams through process changes by coordinating communications, documentation, and follow-up activities.
• Track progress, identify challenges, and help ensure successful adoption of new processes.

Communications Coordination

• Coordinate internal communications to ensure stakeholders are informed of project updates, process changes, and key initiatives.
• Prepare meeting agendas, presentations, status reports, and other communication materials.
• Facilitate communication between departments and project teams to ensure alignment.

Project Coordination

• Support the planning, execution, and tracking of internal projects and business initiatives.
• Monitor project timelines, deliverables, and action items to ensure deadlines are met.
• Coordinate meetings, maintain project documentation, and follow up with stakeholders on outstanding tasks.
• Identify potential risks or delays and escal? concerns when appropriate.

Data Analysis & Reporting

• Gather, organize, and analyze data to support business decisions and operational improvements.
• Develop reports, dashboards, and presentations that communicate key findings and recommendations.
• Monitor performance indicators and identify trends, inefficiencies, and opportunities for improvement.

Process Auditing & Improvement

• Review existing business processes and workflows to identify gaps, inefficiencies, and opportunities for standardization.
• Conduct process audits and provide practical recommendations to improve efficiency, consistency, and effectiveness.
• Collaborate with teams to implement improvements and monitor outcomes.

Standard Operating Procedures (SOPs) & Playbook Development

• Draft, document, and maintain Standard Operating Procedures (SOPs), process guides, and operational playbooks.
• Work with stakeholders to understand existing workflows and translate them into clear, structured documentation.
• Ensure procedures are consistent, accessible, and updated as business needs evolve.

Qualifications & Experience

• Previous experience in project coordination, business operations, change management, or process improvement.
• Strong organizational skills with the ability to manage multiple projects and competing priorities.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities with experience interpreting data and preparing reports.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, Word, and Teams.
• Familiarity with project management tools such as Asana, Monday.com, or Microsoft Project is preferred.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong attention to detail and a proactive approach to identifying and resolving challenges.

What We're Looking For

• Proactive: Someone who takes initiative and identifies solutions rather than waiting for direction.
• Organized: Able to balance multiple responsibilities while maintaining accuracy and meeting deadlines.
• Collaborative: Comfortable working with different departments, stakeholders, and leadership teams.
• Analytical: Able to turn information and data into actionable recommendations.
• Adaptable: Comfortable working in a fast-paced, evolving business environment.
• Process-Oriented: Passionate about creating structure, improving workflows, and helping teams operate more efficiently.