Project Assistant (PCN 261027)

State of Alaska; Juneau (AK); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

Twelve paid holidays per year

Job summary

The State of Alaska, Department of Family and Community Services, Office of Children's Services in Juneau, seeks a Project Assistant to support a range of projects, train field staff, and manage data and statistics. This full-time role is located in the Goldstein Building, downtown Juneau, with access to local amenities.

The position includes a twelve-month probationary training phase, virtual training, on-the-job learning, and collaboration with colleagues. Alaska residents only may apply.

Qualifications

• Experience in social services or community development is preferred.
• Ability to train field staff and develop materials.
• Strong data tracking and reporting skills.

Responsibilities

• Provide direct support and work on varied projects under supervision.
• Oversee Social Security benefits and complex care for children in foster care.
• Develop training materials, evaluate project activities, and prepare statistics and spreadsheets.

Skills

Attention to detail

Interpersonal skills

Customer service

Education

Bachelor's degree or equivalent experience

Job description

Project Assistant

Effective July 1, 2026 the wage for this position increased by 3%. The wage listed in this job posting reflects the increase.

This position is open to Alaska Residents only. The Department of Family and Community Services Office of Children's Services (OCS) is recruiting for a full-time Project Assistant located in Juneau, Alaska.

What You Will Be Doing

Under general supervision of the Social Services Program Coordinator, the Project Assistant assists the unit by providing direct support and works on projects of various magnitude including but not limited to the oversight of the Social Security benefits and complex care as it relates to children in foster care. This position assumes a large responsibility for the training of field staff regarding proper processes, and is responsible for development of training materials, evaluation of project activities, tracking, and preparation of statistics and spreadsheets.

Our Organization, Mission and Culture

Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

Benefits and Training

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve. During your initial twelve months with the agency, you will be in a probationary period, considered as a training phase. This involves comprehensive virtual training, on-the-job learning with your supervisor, and collaborative experiences with your colleagues.

Full-time benefits of this position include but are not limited to:

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• Twelve paid holidays per year

Working Environment You Can Expect

This position is located in the Goldstein Building in beautiful downtown Juneau. We are surrounded by fantastic views of mountains, the Gastineau Channel, and are conveniently located near many restaurants and stores for easy access to lunch and shopping. We are also located near the Downtown Transit Center, if taking the bus is your preferred method of travel. For information on the Juneau community (including schools, hospitals, housing) please review the Alaska Community Profiles.

Competencies

1. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
2. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; will include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
3. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Special Note

• All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

Cover Letter

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

Competencies

• Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.

Education

Training from an accredited college or university in any field and/or experience such as performing research; interpreting data; applying, interpreting, and disseminating technical, statutory, and/or regulatory requirements; and/or experience in community development, research, social services, economics, public administration, planning, or a closely related field.

EEO Statement

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact

Name: Lala Levale, Social Services Program Coordinator

Phone: [phone]

Email: [e-mail]