Social Services Associate (PCN 063704)

State of Alaska; Juneau (AK); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

Twelve paid holidays

Job summary

The State of Alaska is seeking a Social Services Associate in Juneau to ensure proper filing of PFD applications for minor children in state custody and to manage trust funds. This full-time role requires coordination with Revenue PFD Specialists and field staff to meet deadlines.

Strong interpersonal, computer, and detail-oriented skills are essential. The position is based in downtown Juneau and supports a public service mission, with Alaska residency required.

Qualifications

• Interpersonal skills to interact with staff and stakeholders.
• Computer skills to use databases and systems for filing.
• Attention to detail to ensure accurate PFD paperwork and deadlines.

Responsibilities

• Ensure proper and complete filing of Alaska Permanent Fund Dividend (PFD) applications for minor children in state custody.
• Notify and coordinate with Social Workers, DJJ, and Revenue PFD Specialists to gather information and meet deadlines.
• Mails printed applications to remote locations and supports investigations and appeals with required information.

Skills

Interpersonal Skills

Computer Skills

Attention to Detail

Job description

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Social Services Associate located in Juneau, Alaska.

What you will be doing:

This Social Services Associate (SSA) is responsible for ensuring proper and complete filing of Alaska Permanent Fund Dividend (PFD) applications for all minor children in state custody and for holding dividend monies in trust. This position notifies all OCS Social Workers and Division of Juvenile Justice (DJJ) workers when PFD applications are due, follows up with reminder notices, requests hard copy applications (printed from PFD database) for and mails to the remote office locations. The SSA works directly with Revenue PFD Specialists to provide additional information required during investigations and appeals, which requires communication with field workers assigned to cases to ensure accurate information is obtained within deadlines administered by DOR staff.

Our organization, mission and culture:

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

Benefits of joining our team:

This position provides a variety of responsibilities in an energetic, professional office environment. Ideal for anyone with great people and organizational skills, who also have excellent attention to detail. We believe in enhancing the strengths of our staff by promoting training and professional development within the workplace.

Full-time benefits of this position include but are not limited to:

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• Twelve paid holidays per year

Please see the benefits tab on this posting for more information.

Working environment you can expect:

The position is located in the heart of downtown Juneau, near many boutique businesses and cafes. The Office of Children's Services State Office is a fast-paced office that supports OCS staff statewide. You will be interacting regularly with staff, and resource families while collecting information and relaying it through the appropriate channels.

For information on the Juneau community (including schools, hospitals, housing) please review Alaska Community Profiles.

Who we are looking for:

1. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences
2. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
3. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Special Note:

• This position requires a valid Alaska driver's license.
• Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• A child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.

Special Note: Some positions require a valid Alaska driver's license, a background check, and fingerprinting. These requirements will be indicated at the time of recruitment.

Legal Employment:

The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

The State of Alaska does not provide VISA Employer sponsorships.

EEO Statement:

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information:

Name: Nicole Fenumiai, Program Coordinator 1

Phone: [phone]

Email: [e-mail]