Office Assistant 2 (063031)

State of Alaska; Juneau (AK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance benefits

Retirement benefits

Paid leave

12 holidays/year

Job summary

The State of Alaska, Office of Children's Services in Juneau, Alaska is seeking a full-time Office Assistant 2 to support clerical and receptionist duties in a busy office environment. You will perform data entry, file maintenance, and provide back-up for various administrative tasks to help the unit meet its mission of strengthening Alaska's families and children.

The role requires a high school diploma or equivalent and at least one year of clerical experience, with substitutions allowed for

Qualifications

• High school diploma or equivalent.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
• Some positions may require a valid driver’s license and being 18 years of age or older.

Responsibilities

• Provide full-range clerical and receptionist services.
• Perform complex data entry, create and maintain files and records, and provide back-up support for other administrative duties.

Skills

Customer Service

Computer Skills

Education

High school diploma or equivalent

Job description

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Office Assistant 2 located in Juneau, Alaska.

What you will be doing

As an Office Assistant 2, you will provide a full-range of clerical and receptionist services, playing a vital role in the workflow of the office, which greatly contributes to our mission of strengthening Alaska's families and children. You will perform a range of duties, including complex data entry, creating and maintaining files and records, and back up support for other assigned administrative duties.

Our organization, mission and culture

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

Benefits of joining our team

This position provides a variety of responsibilities in an energetic, professional office environment. Ideal for anyone with great people and organizational skills, who also have excellent attention to detail We are dedicated to our work and take pride in the amount of collaboration throughout the organization. We believe in enhancing the strengths of our staff by promoting training and professional development within the workplace. This is the perfect entry-level position to begin a career with the State of Alaska in the administrative field.

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• twelve paid holidays per year

Working environment you can expect

The Office of Children's Services Juneau field office is located in the heart of the Mendenhall Valley, conveniently located near shops, restaurants and the bus line. We serve the City of Juneau and outlying communities near Juneau to include Haines, Skagway, Angoon, Hoonah, and Yakutat.

The Office of Children's Services promotes a commitment to work-life balance and an organizational culture that values each team member.

For information on the Juneau community (including schools, hospitals, housing) please review Alaska Community Profiles.

We are seeking a candidate with the following competencies:

1. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
2. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Special Note:

• All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for an Office Assistant 2, please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs

Qualifications

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

At time of interview applicant is requested to submit:

• A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
• A list of three (3) professional references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
  • Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EDUCATION

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor. The State of Alaska does not provide VISA Employer sponsorships.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information

Name: Amber Cunningham, Administrative Officer

Phone: [phone]

Email: [e-mail]