Office Assistant 2

State of Alaska; Anchorage (AK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

12 paid state holidays per year

Training and development opportunities

Job summary

The Office of Children's Services in Anchorage, Alaska is hiring for an Office Assistant 2 to support the administrative team with essential office services and smooth daily operations. You will verify and log transactions, process payroll tasks, maintain files and records, handle mail and inventory, assist with invoicing, and provide backup support for other administrative duties as needed.

This is a full-time position.

Qualifications

• Clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change or maintaining logs.
• Data entry and record keeping with attention to detail.
• Proficient in using computers, software applications, databases, and automated systems.
• Strong reading comprehension and ability to understand written forms.
• Customer service orientation with professional communication.

Responsibilities

• Provide full range of essential office services to support daily operations.
• Verify and log transactions and process payroll tasks.
• Maintain files and records and manage routine administrative workflows.
• Handle mail and inventory; assist with invoicing.
• Provide backup support for other administrative duties as needed.

Skills

Clerical

Computer Skills

Customer Service

Reading Comprehension

Attention to Detail

Education

High school diploma or equivalent

Job description

This position is open to Alaska Residents only.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Office Assistant 2 located in Anchorage, Alaska.

What You Will Be Doing

As an Office Assistant 2, you will support the administrative team by providing a full range of essential office services. In this role, you will help ensure smooth daily operations by verifying and logging transactions, processing payroll tasks, and managing routine administrative workflows. Your responsibilities will include detailed data entry, maintaining and organizing files and records, handling mail and inventory, assisting with invoicing, and providing backup support for other administrative duties as needed.

Our Organization, Mission, and Culture

Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

Benefits of Joining Our Team

Joining our team will give you the rewarding experience of contributing to a supportive and dedicated workplace that serves the Anchorage Regional Office. You’ll be part of a diverse, high performing group that takes pride in helping Alaska’s families and staff. In addition to meaningful work, you’ll enjoy excellent benefits, including 12 paid state holidays each year. Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues. You will have the opportunities for career advancement and development.

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working Environment You Can Expect

This position is located in the Anchorage Regional Office off of Tudor and C Street and within walking distance to different amenities and restaurants. Join our team as we partner with community members to establish safe and stable homes for vulnerable children and youth needing temporary or permanent care. We offer multiple skill development opportunities, both in person and virtual, in the fields of clerical support, customer service, systems operations and awareness of culture and race. For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles.

We Are Seeking a Candidate with the Following Competencies

• Clerical: Knowledge of filing, typing, entering data, maintaining records, and using and completing forms.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Reading Comprehension: Comprehends and correctly applies information presented in written form. Makes correct inferences; draws accurate conclusions.
• Attention to Detail: Sees and pays attention to details; recognizes the component parts of a procedure or object and can verify correctness or error in an individual part or procedure.

Special Note

• All positions require a successful completion of a background investigation, including fingerprinting and a criminal records check.
• Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. To view the general description and example of duties for an Office Assistant 2, please go to the following link: https://www.governmentjobs.com/careers/alaska/classspecs/891352?keywords=office%20assistant&pagetype=classSpecifications

High School Diploma or the Equivalent

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

At Time of Interview Applicant Is Requested to Submit

• A copy of academic transcripts if using education to meet the minimum qualifications (unofficial are acceptable but must include the institution name/URL on documents provided)
• Copy of your two (2) most recent performance appraisals; if unavailable, two (2) documented supervisor letters of reference may be substituted.
• A list of three (3) professional* references including daytime telephone numbers and email address; at least one (1) of these must be from a current or former supervisor.
  • Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

Education

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.

Special Instructions for Foreign Education

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

Work Experience

When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

Legal Employment

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor. The State of Alaska does not provide VISA Employer sponsorships.

Name of Hiring Manager and Contact

Name: Alicia Brault, Administrative Officer 2

Phone: [phone]

Email: [e-mail]