Social Services Associate (PCN 063062)

State of Alaska; Juneau (AK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance Benefits

Retirement Benefits

Paid Leave

Twelve paid holidays

Job summary

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Social Services Associate located in Juneau, Alaska. This role provides administrative support to the Administrative Officer and Administrative Assistant 2, including personnel and payroll functions for the OCS Southeast Region.

Applicants must be Alaska Residents and will undertake background checks, court calendar maintenance, procurement tasks, and basic court document

Qualifications

• One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.

Responsibilities

• Provides administrative support to the Administrative Officer and Administrative Assistant 2, including assisting with personnel and payroll functions for the OCS Southeast Region.
• Completes background checks, maintains the court calendar, and serves as backup for new-hire orientation and maintaining employee records.
• Assists with procurement, purchasing, inventory management, and One-Card auditing as needed.
• Supports SSA staff occasionally by helping with routine case monitoring, transportation, gathering supporting information, and preparing basic court documents as assigned.
• Provides general administrative and facility support to the office and assists Licensing with occasional administrative tasks.

Skills

Customer Service

Computer Skills

Written Communication

Problem Solving

Adaptability

Job description

This position is open to Alaska Residents only.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Social Services Associate located in Juneau, Alaska.

What You Will Be Doing

• Provides administrative support to the Administrative Officer and Administrative Assistant 2, including assisting with personnel and payroll functions for the OCS Southeast Region.
• Completes background checks, maintains the court calendar, and serves as backup for new-hire orientation and maintaining employee records.
• Assists with procurement, purchasing, inventory management, and One-Card auditing as needed.
• Supports SSA staff occasionally by helping with routine case monitoring, transportation, gathering supporting information, and preparing basic court documents as assigned.
• Provides general administrative and facility support to the office and assists Licensing with occasional administrative tasks.

Our Organization, Mission, and Culture

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values.

Benefits of Joining Our Team

We work as a team through collaboration towards common goals to serve positive outcomes for families. We strive for a tight knit group, offering support to one another and contributing to a positive atmosphere. The Office of Children's Services has great potential for career advancement.

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working Environment You Can Expect

We work in Juneau, Alaska and have one of the few offices located in the Valley of Juneau. Our Offices offer plenty of parking and we are conveniently located near many restaurants and stores for easy access to lunch and shopping options. We are also located near the bus line if that is your preferred method of travel.

For information on the Juneau community (including schools, hospitals, housing) please review the Alaska Community Profiles.

We Are Seeking a Candidate with the Following Competencies:

1. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
2. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
3. Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.
4. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
5. Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment

Special Note

• This position requires a valid Alaska driver's license.
• Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• A child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.

Special Note:
Requires a valid driver's license, a background check, and fingerprinting. These requirements will be indicated at the time of recruitment.

Legal Employment

The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

The State of Alaska does not provide VISA Employer sponsorships.

Recruitment Scope

This position is open to Alaska Residents only.

Multiple Vacancies

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO Statement

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

For specific information in reference to the position please contact the hiring manager at:

Name: Amber Cunningham, Administrative Officer
Phone: [phone]
Email: [e-mail]