Project Administrator – Restoration Ops & Client Coordination

SERVPRO of Vacaville / Dixon; Evans (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Job summary

SERVPRO of Augusta is seeking a detail-oriented Project Administrator to support our restoration projects. You will be the primary contact for project files, coordinate with clients, and help create preliminary estimates while ensuring quality and timely documentation.

Ideal candidates have 2+ years in administration, strong communication skills, and proficiency with Microsoft Office. This role offers a 40-hour workweek with potential overtime, and compensation ranging from $16.00 to $22.00 per

Qualifications

• 2+ years of administrative or office experience required.
• Experience with writing estimates, job-file processes, and quality assurance a plus.
• Experience in service industry environment a plus.
• Excellent written and verbal communication skills with professional tone.
• Polite, confident, and excellent customer service skills.
• Ability to remain calm in tense situations.
• Excellent organizational skills and attention to detail.
• Self-motivated and goal-oriented; able to multi-task.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to learn new software, including Xactimate and proprietary software.
• HS Diploma or GED preferred.
• Background check required by applicable law.

Responsibilities

• Monitor job file status and audit status.
• Maintain job file WIPs and client communications.
• Create preliminary estimates and daily job-file coordination.
• Complete and review job-file documentation for final upload and audits.
• Assist other departments as needed; support close-out of job files.

Skills

Administrative experience

Communication skills

Customer service

Organizational skills

Multi-tasking

Microsoft Office

Xactimate

Proprietary software

Background checks

Education

HS Diploma / GED

Tools

Microsoft Office

Xactimate

Proprietary software

Job description

SERVPRO of Augusta is seeking a detail-oriented Project Administrator to support our restoration projects. You will be the primary contact for project files, coordinate with clients, and help create preliminary estimates while ensuring quality and timely documentation.

Ideal candidates have 2+ years in administration, strong communication skills, and proficiency with Microsoft Office. This role offers a 40-hour workweek with potential overtime, and compensation ranging from $16.00 to $22.00 per