Project Administrator

BW Design Group; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

BW Design Group is looking for a Project Administrator to support operational excellence and project coordination. In this role, you will manage client service requests, maintain project documentation, and work closely with cross-functional teams to ensure effective communication and task completion.

The ideal candidate holds a Bachelor’s degree with at least four years of relevant experience. Strong organizational skills and proficiency in Microsoft Excel are essential for success in this dynamic environment.

Qualifications

• At least 4 years of experience in administrative support or project management.
• Strong attention to detail and organizational skills.
• Ability to work independently while collaborating effectively.

Responsibilities

• Support the Manager of Operational Excellence with project activities.
• Review incoming client service requests and monitor progress.
• Coordinate preventative maintenance scheduling for client sites.
• Attend project-related meetings to capture notes and action items.

Skills

Project coordination

Administrative support

Microsoft Excel

Cross-functional collaboration

Education

Bachelor’s degree

Job description

Cadence Technologies, a subsidiary of Barry-Wehmiller Design Group, is a national distributor for industry leading process component manufacturers such as SPX, Waukesha, APV, Alfa Laval, Endress+Hauser, Rosemount and Anderson Instruments. Our process equipment and instrumentation support the leading food and beverage manufacturing companies. Cadence specializes in having a highly experienced team that provides our customers with outstanding customer service and quick delivery times.

We are focused on providing our professionals with opportunities for leadership and career advancement within a thriving work environment and a unique people-centric culture. We offer a robust, centralized learning and development program to improve the career experience for every professional. For more information, please visit www.cadencetechnologies.com.

Cadence Technologies is seeking exceptional candidates who thrive in fast paced work environments, providing solutions for food/beverage manufacturing companies by supplying replacement parts and new processing equipment to support their operations. Cadence supports many of the largest food/beverage manufacturing companies with facilities located throughout the southeast region of the United States by providing them with parts and equipment manufactured by industry-leading sanitary process equipment manufacturers. In addition to supporting equipment and operational initiatives, this role will also assist with project coordination, service operations support, scheduling activities, documentation management, and cross-functional communication across active client projects and operational programs.

When you join Cadence Technologies as a Project Administrator, you are joining a team that will challenge you and position you for growth. In this role, you will work with seasoned leaders, technical specialists, subject matter experts and the senior leadership team to provide the latest information associated with active projects.

KEY RESPONSIBILITIES

• Support the Manager of Operational Excellence with administrative, project coordination, and service request tracking activities across client support programs and operational initiatives.
• Review incoming client service requests, coordinate assignment to appropriate engineers or technical specialists, and monitor progress through completion.
• Track open requests to ensure service-level expectations are met, required updates are documented, and delayed or at-risk items are escalated appropriately.
• Populate and maintain information in client portals, internal trackers, databases, shared mailboxes, and project documentation systems.
• Coordinate preventative maintenance scheduling for data center client sites, including communication with client contacts, field personnel, engineering resources, and internal teams.
• Support site readiness activities, including scheduling, access coordination, documentation collection, and confirmation of required client approvals.
• Track active operational and service-related projects across multiple client accounts to provide visibility into status, risk, financial position, and open action items.
• Coordinate project updates from Project Managers, engineers, field personnel, subcontractors, and client stakeholders to support accurate reporting to leadership.
• Attend operational and project-related meetings to capture notes, document action items, identify responsible parties, and distribute meeting minutes and summary recaps.
• Support Client Trust program activities by maintaining Excel-based tracking tools and summarizing project status and financial metrics for review.
• Review reports, trackers, billing information, purchase requests, and project documentation for accuracy, completeness, and consistency.
• Review and approve Cadence purchase orders up to the established approval threshold and route higher-value purchase orders to the appropriate leader for approval.
• Support process improvement initiatives by helping develop, document, and maintain standardized workflows, tracking procedures, and operational reporting practices.
• Collaborate with engineering, inside sales, service, project management, and leadership teams to support timely completion of mission-critical tasks.

QUALIFICATIONS

• Bachelor’s degree required.
• At least 4 years of experience in administrative support, project administration, project coordination, or project management.
• Experience managing multiple priorities, including service tickets, requests, projects, initiatives, schedules, deliverables, and follow-up items.
• Strong attention to detail and organizational skills, with the ability to review, track, and maintain accurate information and documentation.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficiency in Microsoft Excel, including basic formulas, VLOOKUPs, pivot tables, and data reporting.

TRAVEL

• 0% to 10% - Regional travel to customer facilities, manufacturer training and general client support.

LOCATION

• Alpharetta, GA