Project Coordinator - Telecommunications

Cadence Technology Services (branded as 844Cadence); St. Louis (MO); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical and Dental insurance

401k with company matching

Paid vacation

Holidays and sick days

Collaborative environment

Autonomy in defining processes

Professional development opportunities

Internal growth opportunities

Job summary

Cadence Technology Services in Town and Country, MO is seeking a Project Coordinator to support the sales team, providers, and clients, keeping projects on track from start to finish. You’ll manage communications, scheduling, and equipment logistics, travel locally to client sites, and contribute to a smooth, positive customer experience.

This full-time, on-site role offers opportunities for growth in a collaborative environment with competitive benefits.

Qualifications

• Strong customer service and communication skills, both oral and written.
• Experience with Microsoft Office 365 applications (Word, Excel, PowerPoint, Teams).
• Solid understanding of Windows operating systems and collaboration tools.
• Ability to learn and apply technical information in a fast-paced environment.

Responsibilities

• Oversee project development from conception to completion.
• Interface with carriers and vendors to coordinate services.
• Schedule third parties and manage logistics for installs.
• Maintain clear customer communications and updates.
• Coordinate equipment orders and logistics for installations.
• Educate customers on available technologies and how to leverage them.
• Handle complex tasks with minimal supervision within a defined framework.
• Document services and installations with accurate records.
• Travel locally to client sites to meet vendors and ensure smooth installs.
• Participate in on-site project implementation and troubleshooting with senior staff.

Skills

Customer service

MS Office 365

Windows OS

Microsoft Teams

PC literacy

Problem solving

Multitasking

Teamwork

Willingness to learn

Education

High school diploma or equivalent

Job description

Cadence Technology Services is a nationwide telecommunications firm specializing in voice and data infrastructure, hardware, and provisioning solutions. We're growing and looking for a Project Coordinator to join our team and advance alongside us.

The ideal candidate is organized, proactive, and people oriented. In this role, you'll work closely with our sales team, providers, and clients to keep projects on track and ensure a smooth, positive experience from start to finish. A self-starter mindset and strong communication skills are essential.

This is a full-time, onsite position based out of our Town and Country, MO office.

Do you take pride in empowering non-technical individuals to maximize the potential of technology? Do you enjoy creating memorable experiences and delivering exceptional customer service? If this sounds like you, we'd love to have you on the Cadence team!

Primary Job Responsibilities:

• Oversee project development from conception to completion
• Interfacing with carriers/vendors
• Scheduling of third parties/vendors
• Customer communication and updates
• Coordinate equipment orders and logistics for installs
• Educate and elevate: Help our customers understand the technology available to them and how to best leverage it for their needs
• Manage complex tasks that require independent problem solving within a provided framework
• Document services and installations by keeping accurate records
• Travel to client sites (locally) to meet third party vendors and ensure a smooth installation
• Participate in installs and onsite project implementation
• Conduct troubleshooting of technology issues and collaborate with senior team members to resolve them

What you bring to the table:

• Strong customer service and communication skills - both oral and written
• Intermediate to advanced knowledge in Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Teams)
• Intermediate knowledge of Windows and Operating Systems
• Working knowledge of Microsoft Teams
• Technical aptitude with proficient PC literacy skills
• Strong problem-solving skills and decision-making ability
• Ability to multitask at a high level while managing your time wisely
• Willingness to learn and apply technical information in a fast-paced work environment where priorities may constantly change
• Enthusiasm and desire to learn
• Work well in a team environment

Education:

High school diploma or equivalent

Pay, perks and such:

• Competitive salary
• Medical and Dental insurance
• 401k with company matching
• Paid vacation, holidays, and sick days
• Collaborative and supportive work environment
• Autonomy in defining processes / procedures
• Access to paid professional development and training opportunities
• Internal growth opportunities: we promote from within!

Schedule:

Monday - Friday 8 am - 4:30 pm

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

It is the policy of Cadence Technology Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, Cadence Technology Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.