Programs & Operations Coordinator

Black Hills Special Services Cooperative; Pierre (SD); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health, Dental, and Life Insurance

Health Savings Account Options

South Dakota Retirement

Annual Leave

Sick Leave

Job summary

Black Hills Special Services Cooperative (BHSSC) is seeking a Program Assistant to provide administrative, operational, and logistical support for the Office of Family Nutrition Services. The role supports program resources, travel, training, and outreach, coordinating with state office staff, local agencies, contractors, and external partners to keep operations efficient.

The position requires a high school diploma, strong organizational and communication skills, and the ability to manage

Qualifications

• High school diploma or equivalent.
• Strong organizational skills with multitasking and deadlines.
• Ability to maintain accurate records and manage inventory and reconciliation.
• Proficiency with Microsoft Office and ability to learn program systems.
• Strong written and verbal communication; confidentiality.
• Ability to lift 50 lbs and travel as needed.
• Valid driver’s license required for travel.

Responsibilities

• Provide administrative and program support, including preparing and distributing policies, procedures, program memos, meeting materials, and other documents.
• Manage the SDWIC email inbox by monitoring inquiries and routing questions or requests to the appropriate staff.
• Coordinate travel, conferences, meetings, and trainings, including scheduling, lodging, reimbursement documentation, materials, and logistical arrangements.
• Coordinate procurement and ordering of brochures, outreach materials, supplies, direct formula, and other program resources in collaboration with administrative and fiscal staff.
• Manage program inventory, including eWIC supplies, program scales, R-Center materials, outreach items, and clinic inventory, while maintaining accurate records and supporting contractual inventory reviews.
• Monitor supply levels and distribution to counties and local agencies and coordinate surplus inventory redistribution or disposal as needed.
• Perform daily EBT reconciliation activities and serve as a point of contact for non-technical EBT supply and administrative issues.
• Coordinate WOW Van program logistics, including maintaining the outreach calendar, scheduling vehicle maintenance, coordinating driver training schedules, and ensuring vans are equipped with necessary materials.
• Support staff onboarding and training activities by preparing maps, worksheets, training packets, communication notices, and other administrative materials.
• Support program operations and special projects by providing general office assistance and coordinating assigned initiatives for the Office of Family Nutrition Services.
• Other duties as assigned

Skills

Strong organizational skills

Written and verbal communication

Multitasking and deadlines

Confidentiality

Ability to lift 50 lbs

Willingness to travel

Education

High school diploma or equivalent

Tools

Microsoft Office

Program-specific software

Job description

Black Hills Special Services Cooperative (BHSSC) is seeking a Program Assistant to provide administrative, operational, and logistical support for the Office of Family Nutrition Services. The role supports program resources, travel, training, and outreach, coordinating with state office staff, local agencies, contractors, and external partners to keep operations efficient.

The position requires a high school diploma, strong organizational and communication skills, and the ability to manage