Program Operations Specialist

BestSelf; New York (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Generous paid time off

Health insurance options

Career growth opportunities

Certification renewal reimbursement

Job summary

BestSelf Behavioral Health is seeking a program assistant to organize and coordinate non-clinical operations under team leadership. Responsibilities include reception, triage, scheduling, and maintaining accounting and MIS systems.

The role requires strong organizational and communication skills and adherence to privacy regulations. The position offers a team-oriented environment with opportunities for professional growth and diverse benefits.

Qualifications

• Knowledge of PC operations; Excel and Word usage.
• Ability to organize and maintain auditing materials.
• Ability to communicate effectively with professionals.
• Must be adept at problem-solving and interpersonally skilled.
• Must be able to prioritize and plan work activities efficiently.
• Must be organized, accurate, thorough and able to monitor work for quality.
• Must be dependable and follow management direction.
• Ability to establish and maintain good working relationships with multidisciplinary team.

Responsibilities

• Filing, photocopying, answering telephones and creating documents as requested.
• Maintain staff safety log and track staff in the field for safety.
• Track wrap fund accounts and purchase orders.
• Track motel and vendor use and Medicaid account activity.
• Open and manage consumer charts; maintain active charts.
• Attend daily morning clinical meetings.
• Audit client charts for documentation and billing.
• Coordinate with administrative business office for billing.
• Record admissions and discharges for reports.
• Maintain consumer charts per agency standards and HIPAA compliance.
• Operate and coordinate computer and MIS for the program.
• Schedule duties; adapt to program needs.

Skills

Excel

Word

Organizational skills

Communication

Problem-solving

Time management

Education

High School diploma

Two-year business school

Tools

Excel

Word

Job description

BestSelf Behavioral Health is seeking a program assistant to organize and coordinate non-clinical operations under team leadership. Responsibilities include reception, triage, scheduling, and maintaining accounting and MIS systems.

The role requires strong organizational and communication skills and adherence to privacy regulations. The position offers a team-oriented environment with opportunities for professional growth and diverse benefits.