Programs & Operations Assistant

Catholic-Charities; Del Rio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Catholic-Charities in Texas seeks a Program Assistant to support daily operations across Mission Advancement, Administration, and Programs. The role requires careful multitasking, discretion with confidential information, and independent judgment to keep services running smoothly.

You will greet visitors, manage logs, assist with data entry and client intakes, coordinate with volunteers for the Food Pantry and Clothes Closet, and help plan events.

Qualifications

• Bachelor's degree preferred; High School diploma or GED required.
• Minimum of 3 years’ professional administrative experience.
• Reliable transportation; valid driver’s license with clean record; valid vehicle insurance.
• Bilingual in English/Spanish preferred.

Responsibilities

• Assist staff with various administrative and clerical tasks.
• Serve visitors by greeting, welcoming, and directing them appropriately.
• Maintain visitor and client logs.
• Answer or refer visitor inquiries professionally and courteously.
• Coordinate with volunteers for Food Pantry and Clothes Closet operations.
• Assist with data entry and client intakes as requested by staff.
• Make copies and organize client files when requested by staff.
• Refer clients for supplemental services as appropriate.
• Collaborates with Parent Educator to monitor program data, outcomes and outputs.
• Assist with initial enrollments virtually, over the phone, and/or in person.
• Work as an active member of Family & Children's Services by assisting with meetings, events, and workshops.
• Properly bill TPCN and/or other agency systems provided to clients.
• Monitor office machines and systems, and problem-solve issues as needed.
• Monitor and maintain inventory of office, Food Pantry, and Clothes Closet supplies.
• Process donations by receiving, writing In-Kind form for donor, and inputting In-Kind data.
• Complete required professional development in a timely manner.
• Be sensitive to the service population’s cultural and socioeconomic characteristics.
• Protect confidentiality of information and materials related to clients, donors, and finances.
• Adhere to Code of Conduct and Faith and Moral Policy.
• Collaborate as a team member to support Mission and Vision.
• Other duties as assigned by Director.

Skills

MS Office

Detail oriented

Written communication

Verbal communication

Critical thinking

Bilingual English/Spanish

Education

Bachelor's Degree preferred

HS diploma/GED required

Tools

MS Word

MS Excel

SharePoint

Outlook

Job description

Catholic-Charities in Texas seeks a Program Assistant to support daily operations across Mission Advancement, Administration, and Programs. The role requires careful multitasking, discretion with confidential information, and independent judgment to keep services running smoothly.

You will greet visitors, manage logs, assist with data entry and client intakes, coordinate with volunteers for the Food Pantry and Clothes Closet, and help plan events.