Programs Assistant (On-call)

Creative Flagstaff; Flagstaff (AZ); On-site; USD 23,000 - 32,000; Part time

Job summary

Creative Flagstaff is seeking an on-call Programs Assistant to support exhibitions, events, and programs at Coconino Center for the Arts. This in-person role requires weekend and evening hours and offers flexible shifts to fit around class or work schedules while helping with front desk reception, events, and communications.

Responsibilities include assisting with gallery openings, venue preparations, ticketing and merchandise, and acting as a welcoming ambassador during open hours.

Qualifications

• Some college education preferred; experience could substitute for education.
• 1 year of related experience preferred

Responsibilities

• Assist with program coordination and public participation.
• Provide front desk reception, events support, and communications.
• Prepare venues for internal or external events.
• Assist in gallery preparations and open hours staffing.
• Serve as Front-of-House ambassador, manage ticketing and concessions.

Skills

Customer service

Communication

Teamwork

Time management

Problem solving

Self-starter

Independent worker

Active listener

Attention to detail

Education

Some college preferred

Experience may substitute education

Tools

Microsoft 365

Adobe Creative Suite

Dropbox

Google Workspace

Square Register

Job description

Creative Flagstaff is seeking to build its on-call staff support with individuals who are looking for a dynamic, flexible gig that fits around their class or work schedule while building their resume. The on-call Programs Assistant supports exhibitions, events, and programs at Coconino Center for the Arts and other community events with Creative Flagstaff. The on-call staff member takes on flexible shifts to assist with the programs of the organization, including theater performances, gallery exhibitions, educational workshops, venue rentals, and community events including Flagstaff's First Friday ArtWalk, and the Viola Awards. This role serves as a key representative of Creative Flagstaff and Coconino Center for the Arts during events, receptions, and community activations. This is an in-person position that requires regular weekend and evening hours to support a dynamic lineup of programs year-round. Please note that this is an on-call position with no guarantee of hours within any time period.

WAGE $20/hr

PROGRAMS ASSISTANT

Programs Support: Assist the Staff with program coordination and public participation. Responsibilities include but are not limited to front desk reception, events support, and communications including written, coordination, documentation, and reporting.

Event & Venue Operations

Prepare venue for internal or external events based on approved event plan including light cleaning, moving chairs, tables, and other equipment. May be primary or only staff person at some events. Customer Service and reception including ticket and membership sales. May manage volunteers and oversee other assigned event staff.

Gallery Exhibitions

Assist in preparing galleries and other spaces for exhibitions, programs, and events.

Front-of-House Ambassador

Present a welcoming environment at Coconino Center for the Arts: Serve as the primary gallery attendant for assigned shifts during open hours and special events, ensuring visitors have an engaging and enriching experience. Supports the readiness of the front desk and merchandise areas. Assists in coordination of the merchandise and concessions program. Utilizes Point of Sale, ticketing, and other customer relationship software. Handles cash accurately. Serves alcohol and other concessions according to Creative Flagstaff policies and procedures and state law. Performs other related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Expertise: Demonstrates advancing knowledge, skills and abilities in role
• Professionalism : Demonstrates attitudes, behaviors and orientations that are consistent with the conduct, aims and qualities that characterize Creative Flagstaff
• Communication: Applies a customer-centered approach to the delivery and exchange of information that leads to mutual understanding and resolution of complaints
• Collaboration : Demonstrates the ability to work productively within and across teams to achieve goals that are customer centered
• Organizational Advancement: Demonstrates actions that support organizational growth based on a shared understanding of Creative Flagstaff's services and customer's needs
• Attention to Detail: Is resourceful, productive, and quality oriented
• Computer and Software Experience: Microsoft 365, Adobe Creative Suite, DropBox or similar, Google Workspace or similar, Square Register or similar
• Behavioral Skills: Problem solver, excellent communicator, self-starter, independent worker, time management, flexible, professional, active listener, networker

EDUCATION

Some college education preferred; experience could substitute for education.

EXPERIENCE

1 year of related experience preferred

ADDITIONAL REQUIREMENTS/LICENSES/CERTIFICATIONS

• Reliable transportation is required.
• Current Arizona Title 4 liquor certification or ability to obtain certification after starting position. (Company paid)
• May be asked to obtain a State of Arizona Department of Public Safety Level 1 Fingerprint Clearance Card or ability to obtain Clearance Card after starting position. (Company paid)

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in an indoor professional office environment, however some programs and events are held outdoors in all seasons. Position requires flexibility of scheduled work hours which may include frequent evening and weekend hours for meetings and events. Regular evening and weekend hours required for events and gallery schedule.

PHYSICAL ACTIVITIES

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand, lift, bend, walk at least 10 bl