Programmer Analyst 6

HTC Global Services; Lansing (MI); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Group Health Insurance

PTO

Paid Holidays

401(k) Matching

Life & Disability Insurance

Professional Development

Wellness Programs

Other Perks

Job summary

HTC Global Services is seeking a Senior Salesforce Developer (Service Cloud & Experience Cloud) to design and build enterprise Salesforce CRM solutions for a large contact center environment.

The role emphasizes Service Cloud, Experience Cloud, Lightning development, integrations, and lifecycle ownership. Requirements include extensive experience with Apex, LWC, REST APIs, OAuth, and CI/CD with Azure DevOps. Strong communication and team collaboration are essential.

Qualifications

• 6+ years of Salesforce development experience.
• Demonstrated experience with Salesforce Development Lifecycle and SFDX.
• 4+ years developing with Apex, Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript.
• 5+ years of Salesforce Service Cloud experience.
• 5+ years of Salesforce Experience Cloud experience.
• Strong experience migrating Salesforce Classic to Lightning.
• Experience migrating Legacy Visualforce Portals to Digital Experience Sites.
• 5+ years of GoMeddo Scheduling customization or equivalent scheduling product experience.
• 5+ years of Conga Composer experience.
• 3+ years of hands-on Salesforce Lightning development using LWC.
• Experience integrating Salesforce using REST APIs and OAuth authentication.
• Strong written and verbal communication skills.

Responsibilities

• Design and develop customizable Salesforce solutions based on CRM requirements.
• Gather technical requirements with stakeholders and end users.
• Lead technical implementation across Salesforce releases and deployments.
• Develop solutions using Apex, Visualforce, LWC, Aura, and declarative tools.
• Build integrations with cloud and on‑premise apps using REST APIs and OAuth.
• Design secure, scalable Salesforce architecture.
• Support data migration, AppExchange products, and custom development.
• Manage SFDX development, branches, merges, and CI/CD with Azure DevOps.
• Collaborate with cross‑functional teams and contribute to standards and docs.
• Identify technical risks and assist with knowledge transfer to maintenance teams.

Skills

Salesforce Dev

SFDX

Apex

LWC

REST APIs

OAuth

CI/CD

Azure DevOps

Data Migration

Conga Composer

Security Architecture

Tools

Azure DevOps

Visual Studio Code

Salesforce DX

Job description

Job Title: Senior Salesforce Developer (Service Cloud & Experience Cloud)

Position Overview

Build and enhance enterprise Salesforce CRM solutions supporting a large-scale contact center environment. This role focuses on Salesforce Service Cloud, Experience Cloud, Lightning development, integrations, and technical ownership across the full Salesforce development lifecycle.

What You’ll Do

• Design and develop customizable Salesforce solutions based on CRM requirements.
• Gather technical requirements with business stakeholders, customers, and end users.
• Lead technical implementation across Salesforce release cycles and deployments.
• Develop solutions using Apex, Visualforce, Lightning Web Components, Aura, and declarative Salesforce tools.
• Build integrations with cloud and on-premises applications using REST APIs and OAuth authentication.
• Design secure, scalable, and high-performance Salesforce architecture.
• Support data migration, system integrations, AppExchange products, and custom development.
• Manage SFDX development, branch management, code merging, and CI/CD deployments using Azure DevOps.
• Collaborate with cross-functional development teams and contribute to development standards and technical documentation.
• Identify technical risks, support change management processes, and assist with knowledge transfer to maintenance teams.

Required Qualifications

• 6+ years of Salesforce development experience.
• Demonstrated experience with Salesforce Development Lifecycle and SFDX.
• 4+ years developing with Apex, Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript.
• 5+ years of Salesforce Service Cloud experience.
• 5+ years of Salesforce Experience Cloud (Digital Experience Sites) experience.
• Strong experience migrating Salesforce Classic to Lightning.
• Experience migrating Legacy Visualforce Portals to Digital Experience Sites.
• 5+ years of GoMeddo Scheduling customization or equivalent scheduling product experience.
• 5+ years of Conga Composer experience.
• 3+ years of hands-on Salesforce Lightning development using LWC.
• Experience integrating Salesforce using REST APIs and OAuth authentication.
• Strong written and verbal communication skills.

Preferred Qualifications

• Salesforce Certified Platform Developer II.
• Salesforce Experience Cloud Certification.
• Experience with Health Cloud.
• Experience with API integrations and Single Sign-On (SSO).
• Experience using Azure DevOps or comparable CI/CD and release management tools.
• Exposure to data migration and cloud integration projects.
• Salesforce Certified Platform Developer I.
• Salesforce Certified Administrator.
• Familiarity with government compliance or FedRAMP-compliant environments.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

Benefits

• Group Health (Medical, Dental, and Vision)
• Paid Time Off
• Paid Holidays
• 401(k) matching
• Group Life and Disability insurance
• Professional Development opportunities
• Wellness programs
• a variety of other perks

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.