Programmer Analyst 6

HTC Global; Lansing (MI); Hybrid; USD 95,000 - 145,000; Full time

Benefits offered by this job

Hybrid and Workplace flexibility

Work-Life-Balance

Well-defined career development plan

Rewards & Recognition program

L&D focuses on upskilling

Hands-on experience on Emerging Techs

Career Mobility programs

Job summary

HTC Global Services in Lansing, MI seeks a Senior Salesforce Developer to lead design and delivery of Service Cloud and Experience Cloud solutions. You will own the Salesforce developer lifecycle, implement across release cycles, and build integrations using REST APIs with OAuth, Apex, Visualforce, and LWC.

The role emphasizes secure, scalable architecture, data migration support, and collaboration with cross‑functional teams. Hybrid work and a strong benefits package are offered.

Qualifications

• 6+ years of Salesforce development experience.
• 5+ years of Salesforce Service Cloud experience.
• 5+ years of Salesforce Experience Cloud (Digital Experience Sites) experience.
• 5+ years of GoMeddo Scheduling customization or equivalent scheduling product experience.
• 5+ years of Conga Composer experience.
• 3+ years of hands-on Salesforce Lightning development using LWC.
• Experience integrating Salesforce using REST APIs and OAuth authentication.
• Strong written and verbal communication skills.

Responsibilities

• Design and develop customizable Salesforce solutions based on CRM requirements.
• Gather technical requirements with business stakeholders, customers, and end users.
• Lead technical implementation across Salesforce release cycles and deployments.
• Develop solutions using Apex, Visualforce, Lightning Web Components, Aura, and declarative Salesforce tools.
• Build integrations with cloud and on-premises applications using REST APIs and OAuth authentication.
• Design secure, scalable, and high-performance Salesforce architecture.
• Support data migration, system integrations, AppExchange products, and custom development.
• Manage SFDX development, branch management, code merging, and CI/CD deployments using Azure DevOps.
• Collaborate with cross-functional development teams and contribute to development standards and technical documentation.
• Identify technical risks, support change management processes, and assist with knowledge transfer to maintenance teams.

Skills

Salesforce development

Salesforce Service Cloud

Salesforce Experience Cloud

Lightning Web Components

Apex

REST APIs

OAuth authentication

SFDX

GoMeddo Scheduling

Conga Composer

Lightning/Aura

Tools

Visualforce

Aura

LWC

Azure DevOps

SFDX

Job description

Location: Lansing (MI) | Employment Type: Full Time - 40 hours per week | Job Level: T3 | Work Preference: Hybrid | Job Code: 245383

Job Description:

JobTitle: Senior Salesforce Developer (Service Cloud & Experience Cloud)

Position Overview

Build and enhance enterprise Salesforce CRM solutions supporting a large-scale contact center environment. This role focuses on Salesforce Service Cloud, Experience Cloud, Lightning development, integrations, and technical ownership across the full Salesforce development lifecycle.

What You'll Do

Design and develop customizable Salesforce solutions based on CRM requirements.

Gather technical requirements with business stakeholders, customers, and end users.

Lead technical implementation across Salesforce release cycles and deployments.

Develop solutions using Apex, Visualforce, Lightning Web Components, Aura, and declarative Salesforce tools.

Build integrations with cloud and on-premises applications using REST APIs and OAuth authentication.

Design secure, scalable, and high-performance Salesforce architecture.

Support data migration, system integrations, AppExchange products, and custom development.

Manage SFDX development, branch management, code merging, and CI/CD deployments using Azure DevOps.

Collaborate with cross-functional development teams and contribute to development standards and technical documentation.

Identify technical risks, support change management processes, and assist with knowledge transfer to maintenance teams.

Required Qualifications

6+ years of Salesforce development experience.

Demonstrated experience with Salesforce Development Lifecycle and SFDX.

5+ years of Salesforce Service Cloud experience.

5+ years of Salesforce Experience Cloud (Digital Experience Sites) experience.

Strong experience migrating Salesforce Classic to Lightning.

Experience migrating Legacy Visualforce Portals to Digital Experience Sites.

5+ years of GoMeddo Scheduling customization or equivalent scheduling product experience.

5+ years of Conga Composer experience.

3+ years of hands-on Salesforce Lightning development using LWC.

Experience integrating Salesforce using REST APIs and OAuth authentication.

Strong written and verbal communication skills.

Preferred Qualifications

Salesforce Certified Platform Developer II.

Salesforce Experience Cloud Certification.

Experience with Health Cloud.

Experience with API integrations and Single Sign-On (SSO).

Experience using Azure DevOps or comparable CI/CD and release management tools.

Exposure to data migration and cloud integration projects.

Salesforce Certified Platform Developer I.

Familiarity with government compliance or FedRAMP-compliant environments.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#LI-Hybrid #Salesforce #SalesforceDeveloper #Apex #LWC #LightningWebComponents #Visualforce #Aura #ServiceCloud

At HTC Global Services, our culture is an embodiment of who we are – a value-led organizationcommitted to success of our people and customers.

• Hybrid and Workplace flexibility
• Work-Life-Balance
• Well-defined career development plan
• Rewards & Recognition program
• L&D focuses on upskilling
• Hands-on experience on Emerging Technologies and Digital Transformation
• Career Mobility programs