Programme Management Consultant

UN Secretariat; New York (NY); On-site; USD 120,000 - 190,000; Full time

Job summary

UNJSPF Pension Administration in New York seeks a Programme Management Consultant to bolster the PMO, ensuring portfolio alignment, risk governance, and successful ServiceNow SPM delivery. The role emphasizes stakeholder engagement, process design, and data readiness across complex, multicultural environments.

The successful candidate will mentor project managers, drive cross-functional collaboration, and maintain governance standards while enabling strategic leadership focus at the Chief of

Qualifications

• Advanced degree required in a relevant field.
• A professional project management certification (e.g., PRINCE2, PMP) is mandatory.
• Experience with ServiceNow SPM concepts desirable.

Responsibilities

• Oversee the project portfolio, ensuring alignment with organizational goals and managing stakeholder communications.
• Assess project performance, identify and mitigate risks, ensure adherence to PMO governance standards.
• Support the design, implementation, and continuous improvement of the PMO's SPM platform, including workflows, dashboards and reporting.
• Mentor project managers and foster cross-functional collaboration for effective delivery.
• Align the portfolio with strategic goals, support demand and resource management, and maintain comprehensive documentation and performance reports.

Skills

Portfolio management

Stakeholder communications

Risk assessment

Project governance

SPM platform implementation

Mentoring project managers

Cross-functional collaboration

Strategic alignment

Reporting and documentation

Vendor relationship management

ServiceNow SPM (desirable)

Pension/Financial ERP systems

Education

Master's degree or equivalent

PM certification (PRINCE2, PMP)

Tools

ServiceNow SPM

Pension/Financial ERP systems

Job description

Organizational context: The United Nations Joint Staff Pension Fund (UNJSPF) Pension Administration requires a Programme Management Consultant to address a critical capacity and continuity gap within its Project Management Office (PMO). This role is essential for maintaining portfolio coordination, project monitoring, and governance support, particularly during the delivery of the ServiceNow Strategic Portfolio Management (SPM) project.

Job purpose: The Programme Management Consultant will provide essential experienced capacity to the UNJSPF Pension Administration's PMO, mitigating risks to the delivery of the ServiceNow SPM project and the oversight of the wider project portfolio. This role is crucial for managing substantive workstreams, maintaining core PMO services, and enabling the Chief of PMO to focus on strategic direction, executive engagement, and governance. The consultant will ensure the SPM project's successful implementation, including process design, system integration, data readiness, stakeholder engagement, and adoption, while also supporting the overall health and alignment of the project portfolio with organizational goals.

Responsibilities: The Programme Management Consultant will oversee the project portfolio, ensuring alignment with organizational goals and managing stakeholder communications. Key duties include assessing project performance, identifying and mitigating risks, and ensuring adherence to PMO governance standards. The role involves supporting the design, implementation, and continuous improvement of the PMO's Strategic Portfolio Management (SPM) platform, including workflows, dashboards, and reporting. Additionally, the consultant will mentor project managers, foster cross-functional collaboration, and ensure effective project execution. Responsibilities extend to aligning the project portfolio with strategic vision, supporting demand and resource management, and maintaining comprehensive project documentation and performance reports for senior management.

Education: An advanced university degree (Master’s or equivalent) in a relevant field is required. A first-level degree with qualifying experience may be accepted. A professional project management certification (e.g., PRINCE2, PMP) is mandatory. Knowledge of SPM concepts and methodologies is required.

Work experience: A minimum of seven years of progressive experience in project or programme management is required. Experience in managing complex projects in multicultural environments and applying SPM practices in a PMO or enterprise portfolio setting is essential. Experience with SPM platforms for portfolio planning, prioritization, and reporting is required. Experience with pension or financial ERP systems is also required.

Skills: Project Portfolio Management, Stakeholder Communication, Risk Assessment and Mitigation, Project Governance, SPM Platform Implementation and Improvement, Mentoring Project Managers, Cross-functional Collaboration, Strategic Alignment, Reporting and Documentation, Vendor Relationship Management, ServiceNow SPM (desirable), Pension/Financial ERP Systems.

Required languages:

Desired languages: English, French