Program Technician II

Department of Public Health; Bakersfield (CA); Hybrid; USD 52,000 - 68,000; Full time

Job summary

The Department of Public Health seeks a Program Technician II to support reviewing and processing citations, licensing activities, and data entry across several systems.

The role includes providing technical assistance to health care providers, patients, and families, with a hybrid telework option and a modest PLP 2025 pay adjustment noted in the posting.

Qualifications

• Can Learn Quickly.
• Ability to meet strict deadlines.
• Knowledge of office equipment (computers, copy machines, faxes, desk phones).
• Customer service experience.
• Ability to work well in a team.

Responsibilities

• Review and process citations.
• Perform complex licensing activities.
• Enter data into multiple systems.
• Provide technical assistance to health care providers, patients, and their families.

Skills

Citation review

Licensing

Data entry

Technical assistance

Customer service

Teamwork

Job description

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by reviewing and processing the more complex assignments such as: reviewing and processing citations, performing complex licensing activities, entering data into multiple systems, and providing technical assistance to health care providers, patients, and patients’ family members. The Program Technician II (PT II) works within multiple computer programs simultaneously. The incumbent works under the general supervision of the Supervising Program Technician II. A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures. In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. You will find additional information about the job in the .Working Conditions

Desirable Qualifications

• Can Learn Quickly.
• Has the Ability to Meet Strict Deadlines.
• Has Knowledge of Office Equipment, Can Operate: Computers, Copy Machine, Faxes, Desk Phones etc.
• Has Customer Service Experience.
• Has the ability to work as part of a team.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.