SUPERVISING PROGRAM TECHNICIAN II JC-535390

California Department of Public Health; Sacramento (CA); Hybrid; USD 49,000 - 61,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

California Department of Public Health seeks a Program Technician Supervisor to lead and supervise workflow for CNAs, HHAs, and CHts pursuing certification. The role manages the telephone information center and coordinates with program staff to ensure accurate status updates and procedures.

The position is hybrid with telework options, located in Sacramento County, and reports to the Supervising Program Technician II. State pay scales apply, with a base monthly salary between $4,375 and $5,482.

Responsibilities

• Direct and monitor workflow of CNAs, HHAs, and CHTs seeking certification.
• Oversee the telephone information center's ~4,000 monthly calls from CNAs, HHAs, administrators, instructors, legislators and state personnel.
• Work under the general direction of the Supervisor I.

Job description

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well‑being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The Center for Health Care Quality (CHCQ) at the California Department of Public Health (CPDH) focuses on ensuring and enhancing healthcare standard.

Our programs encompass regulatory oversight, quality assessment, and collaboration with healthcare providers to safeguard public health. We strive to optimize patient care by implementing policies, conducting inspections, and fostering continuous improvement in healthcare delivery across the state. CHCQ also oversees the certification of nurse assistants, home health aides, hemodialysis technicians, and the licensing of nursing home administrators.

The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.

• CDPH is an E-Verify employer*

Job Description And Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by functioning as a working supervisor directing and monitoring the work flow of application material received from certified nurse assistants (CNAs), home health aides (HHAs) and hemodialysis technicians (CHTs) who wish to become certified. Monitors the telephone information center's approximately 4,000 calls received monthly from CNAs, HHAs, health care administrators, training program instructors/staff, directors of staff development, legislators and other state agency personnel regarding status and procedures.

The incumbent works under the general direction of the Supervisor I.

A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.

Please use this link to take the SPT II Exam: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2768

Telework Information

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/CDPHRecruitment

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Position Details

Job Code #:

JC-535390

Position #(s):

580-821-9925-002

Working Title:

Program Technician Supervisor

Classification:

SUPERVISING PROGRAM TECHNICIAN II

$4,375.00 - $5,482.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Final Filing Date: 10/27/2026

You will find additional information about the job in the Duty Statement.