Program Supports Director — Lead, Train & Empower Teams

Ray Graham Association; Elmhurst (IL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Retirement plan

Mileage reimbursement

Professional development opportunities

Job summary

Ray Graham Association seeks an Assistant Director of Program Supports to lead CLR program services with a focus on quality, safety, and person-centered practices. The role supervises Residential Coordinators, Supervisors, and DSPs, ensuring regulatory compliance across locations in DuPage County and beyond.

You will coach staff, implement training programs, and maintain a visible leadership presence to support a high-performing, compliant team dedicated to empowering people with disabilities.

Qualifications

• Lead and uphold mission, values and compliance standards.
• Coordinate with ADPS leaders to implement policies and systems.
• Oversee program compliance, safety and quality of care.
• Design and oversee training initiatives including OJT.
• Maintain visible leadership across CLR homes and supervise staff.
• Conduct regular supervision meetings and manage performance.

Responsibilities

• Guide Residential Coordinators, Residential Supervisors and DSPs to deliver person-centered services.
• Ensure regulatory standards from DHS, HCBS, DCFS, IDPH and others are met.
• Collaborate with Senior Director to ensure consistency and quality.
• Develop onboarding and integration for new hires.
• Mentor supervisors and foster open communication with teams and families.
• Promote continuous learning and problem-solving to achieve outcomes.

Skills

Leadership

Communication

Mentoring

Team collaboration

Adaptability

Bilingual (Preferred)

Education

Bachelor's degree or equivalent experience

Job description

Ray Graham Association seeks an Assistant Director of Program Supports to lead CLR program services with a focus on quality, safety, and person-centered practices. The role supervises Residential Coordinators, Supervisors, and DSPs, ensuring regulatory compliance across locations in DuPage County and beyond.

You will coach staff, implement training programs, and maintain a visible leadership presence to support a high-performing, compliant team dedicated to empowering people with disabilities.