Program Support Technician Senior

DHRM; Virginia (MN); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Sign-on bonus

Retention bonus after 10 months

Job summary

The Virginia Department of State Police seeks a Program Support Technician Senior in the CJIS Division at State Police Headquarters in North Chesterfield, Virginia. You will locate, interpret and analyze criminal history data to determine firearm eligibility under state and federal law.

This role includes eligibility determinations, with opportunities for a $5,000 sign-on bonus for new VA state employees and a $5,000 retention bonus after 10 months for current VA staff, subject to agreement

Qualifications

• State and federal criminal history databases.
• Statistical analysis.
• Microsoft Office applications to include Word, Excel, Exchange/Outlook.
• Basic computer operations.
• Apply policies and procedures when making recommendations.
• Apply research and analytical methodology in the interpretation of criminal arrest and disposition information.
• Write and communicate effectively.
• Respond to inquiries from the general public.
• Direct experience associated with VCIN and NCIC.
• Experience in retrieval and interpretation of criminal arrest and disposition information.
• VCIN certification eligibility and timeframes.
• VCIN certification or ability to become certified within a specific time frame.
• Graduation from high school or equivalent.

Responsibilities

• Locating, interpreting and analyzing criminal history record information to determine lawful eligibility under state and federal law for persons to purchase or receive a firearm from any federally licensed firearms dealer in the Commonwealth.

Skills

State and federal records databases

Statistical analysis

Microsoft Office (Word, Excel, Outlook

Education

High school diploma or equivalent

Tools

VCIN

NCIC

Job description

Title

Program Support Technician Senior DSP02425, DSP03544

State Role Title

Admin and Office Spec III

Hiring Range

$49,275 to $69,980 Negotiable and Commensurate with Experience Plus 10% Shift Differential.

Pay Band

3

Agency

Department of State Police

Location

North Chesterfield, Virginia

Agency Website

vsp.virginia.gov

Recruitment Type

General Public - G

Job Duties

About the Position:

OPTIONAL:

Applicants hired into this position who are not currently VA state government employees are eligible for a $5,000 sign-on bonus upon hire with signature of a 12-month agreement.

Applicants hired into this position who are currently working for VA state government are eligible for a $5,000 retention bonus after 10 months of successful service with signature of an agreement for an additional 12 months of service.

Classified Applicants hired into this position who are already working in VSP's Firearms Transaction Center (Dept 041000), or Dispatcher function are not eligible for either a sign-on bonus upon hire or a retention bonus after 10 months.

The Virginia State Police (VSP) is seeking to hire a Program Support Technician Senior in our Criminal Justice Information Services (CJIS) Division at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:

• Locating, interpreting and analyzing criminal history record information to determine lawful eligibility under state and federal law for persons to purchase or receive a firearm from any federally licensed firearms dealer in the Commonwealth.

About the Agency:

At the Virginia State Police, we are more than just a law enforcement organization - we are a united team of problem-solvers, protectors, and public servants shaping the future of the Commonwealth. Every role here strengthens our mission to preserve life, protect the vulnerable, and enhance safety while upholding civil liberties throughout Virginia.

When you join VSP, your skills create real impact across every community we serve. Our culture is built on being selfless, engaged, and aware, and we succeed through timely, purposeful action; clear communication; personal accountability; and continuous improvement - together.

We prioritize the readiness and well-being of all our people, entrusting decision-making to those closest to the challenge and supporting one another with kind, direct feedback that helps us grow.

At VSP, you will find meaningful work, real opportunities for advancement, and a supportive culture grounded in service, purpose, and the belief that we are One Mission. One Team. One VSP.

If you're ready to make a difference and be part of something larger than yourself, your next career starts here.

It is the policy of the Department of State Police (the Department) that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions; and that these protections extend to all hiring, testing, training, promotion, discipline, term, or removal from employment.

This policy shall be adhered to in all aspects of Departmental employment practices. It does not permit the lowering of bona fide job requirements, performance criteria, or qualifications to give preference to any state employee or applicant for state employment based on the above prohibitions.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Minimum Qualifications

Knowledge:

• State and federal criminal history databases.
• Statistical analysis.

Skills:

• Microsoft Office applications to include Word, Excel, Exchange/Outlook.
• Basic computer operations.

Abilities:

• Apply policies and procedures when making recommendations.
• Apply research and analytical methodology in the interpretation of criminal arrest and disposition information.
• Write and communicate effectively.
• Respond to inquiries from the general public.
• Direct experience associated with Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC).
• Experience in retrieval and interpretation of criminal arrest and disposition information.
• Must be eligible to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or lawful permanent resident of the United States and eligible for naturalization.
• VCIN certified or ability to become certified within specific time frame.
• Graduation from high school or equivalent.

Additional Considerations

N/A

Advertised: 27 Aug 2026 Eastern Daylight Time

Applications close: 30 Sep 2026 Eastern Daylight Time