Program Support Tech (TimeKeeper): Greensville Correctional Center #00030

Virginia Department of Corrections; Virginia; On-site; USD 39,000 - 55,000; Full time

Job summary

The Virginia Department of Corrections at Greensville Correctional Center is seeking a Program Support Tech (TimeKeeper) to handle timekeeping and provide essential administrative support. This role supports custody and programming activities within a major correctional facility.

You will use Word and Excel for routine reporting, maintain data in databases, and deliver courteous customer service to staff and inmates as part of a professional office environment.

Qualifications

• Demonstrated ability to research and analyze data to prepare routine reports.
• Proficiency in Word and Excel to accomplish office support tasks.
• Ability to input data into an automated database.
• Ability to prioritize, meet deadlines and communicate effectively with customers and staff.
• Experience in customer service and general office support duties.

Responsibilities

• Provide administrative support including filing, data entry, and office tasks.
• Assist with timekeeping processes and related record keeping.
• Answer questions and disseminate information in a courteous manner.
• Maintain filing systems both automated and manual.

Skills

Customer service

Data entry

Office administration

Communication skills

Prioritize work

Tools

Microsoft Office

Job description

Title: Program Support Tech (TimeKeeper): Greensville Correctional Center #00030

State Role Title: Admin and Office Spec III

Hiring Range: $38,807.00 - $54,617.00

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location: Greensville Correctional Ctr

Agency Website: www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

Enhances public safety of the citizens of the Commonwealth of Virginia and Department of Corrections (DOC) staff and inmates, by meeting re-entry objectives and by providing effective security, programming, custody and control of adult inmates in a major correctional facility.

Minimum Qualifications

Demonstrated ability to research and analyze data in order to reach logical conclusions and prepare routine reports. Demonstrated skill in the use of Microsoft Office to include Word and Excel to accomplish office support requirements. Demonstrated skill in inputting data into an automated database other than Microsoft Office. Ability to prioritize work, meet deadlines and complete tasks in a timely manner. Ability to communicate effectively (both oral and written) with customers, employees, and other individuals to answer questions, disseminate or explain information in a courteous manner. Considerable recent experience providing customer service and administrative support to include word processing, filing and other related duties in a professional office setting. Demonstrated ability to set up and maintain automated and manual filing systems.

Additional Considerations

Knowledge of Department of Corrections (DOC) policies and procedures related to Human Resources. Working knowledge of timekeeping practices. Skill in the use of Outlook, Access, and Publisher. Recent experience providing customer service and administrative support in a professional office setting. Recent experience using office equipment (i.e., computers, printers, copier, and fax machine).

Special Instructions

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Drivers License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.

Contact Information

Name: Human Resources

Phone: [phone]

Email: EMAILED APPLICATIONS/RÉSUMÉS WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.