Program Support Tech

Virginia-Department-of-Healt; Lynchburg (VA); On-site; USD 40,000 - 53,000; Full time

Job summary

The Central Virginia Health Department, part of the Virginia Department of Health, seeks an Office Services Specialist to provide flexible administrative support across CVA locations, ensuring continuity of operations and excellent customer service.

You will manage front desk responsibilities, coordinate appointments, assist with data entry, and help keep office organization efficient in dynamic public health settings.

Qualifications

• Knowledge of office procedures, computer and software technology, use of policies & procedures and customer service.
• Strong interpersonal and communication skills, orally and written.
• Strong organizational skills and experience with software applications and Microsoft Office products (i.e. WORD, EXCEL, and database entry) and general office equipment (copier, fax, calculator).
• Ability and experience with setting up and maintaining files & manuals.
• Ability to maintain confidentiality.
• Ability to follow and apply established procedures and applicable policies.

Responsibilities

• Provide administrative support across CVA locations, ensuring continuity of operations and excellent customer service.
• Front desk duties, appointment coordination, and data entry to support efficient office function.

Skills

Office procedures

Customer service

Microsoft Office

Data entry

Confidentiality

File maintenance

Tools

Microsoft Office Suite

Database entry

Job description

Title: Program Support Tech

State Role Title:Admin and Office Spec III

Hiring Range: $40,000-$53,000

Pay Band: 3

Agency: Virginia Department of Health

Location:CENT VA-LYNCHBURG CITY-Cen

Agency Website: https://www.vdh.virginia.gov/

Recruitment Type:

Job Duties

At the Central Virginia Health Department, we are dedicated to fostering an inclusive environment where collaboration drives our success. We are pleased to highlight the essential role of an Office Services Specialist (OSS) supporting the Central Virginia Health district within the Virginia Department of Health (VDH). This position provides flexible, high-quality administrative support across multiple offices Amherst, Appomattox, Bedford, Campbell Counties and the City of Lynchburg), ensuring continuity of operations and excellent customer service in dynamic public health settings. From managing front desk responsibilities and coordinating appointments to assisting with data entry and office organization, the Float OSS plays a vital role in maintaining efficiency and responsiveness across CVA locations. Their adaptability, flexibility, professionalism, and commitment to service make them a valuable asset in advancing VDH’s mission to protect and promote the health of all Virginians.

In addition to rewarding work experience, VDH offers excellent employee benefits including health and life insurance, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401 a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Knowledge of office procedures, computer and software technology, use of policies & procedures and customer service
• Strong interpersonal and communication skills, orally and written
• Strong organizational skills and experience with software applications and Microsoft Office products (i.e. WORD, EXCEL, and database entry) and general office equipment (copier, fax, calculator)
• Ability and experience with setting up and maintaining files & manuals
• Ability to maintain confidentiality
• Ability to follow and apply established procedures and applicable policies

Additional Considerations

• 3-5 years of previous experience working in a public health administration or state government setting.
• Demonstrated proficiency in state-specific Virginia Department of Health (VDH) systems. Webvision, Electronic Death Records (EDR), Electronic Health Database (EDH)and
• Demonstrated ability to manage high volume workloads and work independently with minimal supervision.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

Contact Information

Name: Cortez Jackson

Phone: n/a

Email: [e-mail]

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.