Office Services Specialist

Virginia-Department-of-Healt; Winchester (VA); On-site; USD 38,000 - 44,000; Full time

Benefits offered by this job

12 paid holidays

Medical, dental, vision and life ins.

Retirement plans

Sick, personal, and annual leave

Job summary

The Virginia Department of Health is seeking an Office Services Specialist based in Winchester, VA. The position involves various environmental health and medical office duties, including patient registration and medical billing.

The role requires 25% travel throughout Virginia and operates during standard business hours. Additional responsibilities include scheduling, data entry, and administrative tasks to support the program.

Qualifications

• Knowledge of office and administrative principles and practices.
• Working knowledge of word processing and spreadsheet software applications.
• Ability to interpret and follow established procedures and guidelines.
• Ability to communicate effectively with internal and external customers, verbally and in writing.
• Considerable skill in the operation of standard office equipment.

Responsibilities

• Provide program and office support to a work unit including general administrative tasks.
• Schedule meetings, maintain records, and order supplies.
• Act as the first point of contact for inquiries and direct them appropriately.

Skills

Office administration

Communication skills

Data entry

Word processing

Spreadsheet software

Standard office equipment

Job description

Title: Office Services Specialist

State Role Title:Admin and Office Spec II

Hiring Range: $38,153 - $43,545

Pay Band: 2

Agency: Virginia Department of Health

Location:LORD FAIRFAX HQ

Agency Website:https://www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

This position will primarily be based in Winchester, VA. You may be needed to cover in other offices throughout the district. This position is responsible for environmental health and medical office duties. Duties will include (but not limited to): patient eligibility and registration, medical billing and posting of payments, data entry of medical and environmental health applications and completing vital records requests. This position requires availability between standard working hours of 8:00 a.m. through 4:30 p.m., Monday through Friday. The position may occasionally require the selected applicant to work an adjusted schedule in the event of late clinics, weekend health fair events, or working in a shelter during a natural disaster. This position requires a minimum of 25% travel time to different offices throughout the Commonwealth of Virginia as needed with the use of a state-issued vehicle or your personal vehicle with mileage reimbursement. A valid State Driver’s License is required to operate a state vehicle or if operating a personal vehicle while conducting business on behalf of the agency.

Utilizing established policies and procedures, provides program and office support to a work unit including general office and administrative support. Characteristic duties may include: routine office and administrative responsibilities, scheduling meetings, data entry, routine transactions, preparing correspondence, maintaining records, ordering supplies, and answering questions regarding program services offered. The incumbent typically serves as the first point of contact for a program or work unit and directs inquiries to the appropriate office, division, or resource, and explains established procedures and practices. May be responsible for maintaining timesheets and entering time/leave taken into timekeeping/payroll system for assigned program area.

Benefits

• 12 paid holidays
• Medical, dental, vision and life insurance
• Retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan)
• Sick, family/personal, and annual leave

Minimum Qualifications

• Knowledge of office and administrative principles and practices
• Working knowledge of word processing and spreadsheet software applications
• Ability to interpret and follow established procedures and guidelines
• Ability to communicate effectively with internal and external customers, verbally and in writing
• Considerable skill in the operation of standard office equipment

Additional Considerations

• Experience in an office setting

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Karla Fillmore

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.