Program Support Specialist II for ES & ECE Programs

Rogue Community College; White City (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Rogue Community College is seeking a full-time Program Support Specialist II to provide technical and administrative support for Emergency Services programs and allied health and education programs as needed.

You will serve as the go-to information resource, assist students with admission processes, and help coordinate clinical placements and program communications across departments. This role requires strong organizational skills and dedication to student success.

Qualifications

• Associate degree in business administration, business technology, office systems, or a related field.
• A minimum of three years of progressively responsible administrative office and/or customer service experience.
• Experience with computers and software applications common to office environments.

Responsibilities

• Serves as the primary information source for Emergency Services (ES) programs, responding to inquiries regarding entry, application, and admission requirements; provides guidance to prospective and current students.
• Provides advising support by assisting students with academic planning, prerequisites, registration permissions, and progression toward program admission for ES and ECEE programs, with tertiary support for AHO.
• Develops and maintains advising resources, checklists, forms, and informational materials to support consistent program communication across Health and Public Services.
• Coordinates student onboarding for clinical and field placements, including communicating with clinical agencies and internal departments, submitting required data, and ensuring compliance with Oregon Health Authority (OHA) and facility requirements.
• Monitors and verifies student admission and clinical compliance documentation; maintains confidential student records and communicates status to students and program leadership.
• Collects, maintains, and provides student data for reporting, accreditation, retention, and program evaluation purposes.
• Supports program application and selection processes—including tracking applicant scoring, preparing admission and notification materials, coordinating interviews.

Skills

Administrative support

Customer service

Office software

Multitasking

Education

Associate's degree in business administration

Related field

Tools

Microsoft Office Suite

Job description

Rogue Community College is seeking a full-time Program Support Specialist II to provide technical and administrative support for Emergency Services programs and allied health and education programs as needed.

You will serve as the go-to information resource, assist students with admission processes, and help coordinate clinical placements and program communications across departments. This role requires strong organizational skills and dedication to student success.