Program Support Specialist - Hybrid/Telework Eligible

U.S. Department of Veterans Affairs; St. Louis (MO); Hybrid; USD 52,000 - 68,000; Full time

Job summary

U.S. Department of Veterans Affairs in St. Louis is seeking a Program Support Assistant to support the Associate Chief Nurse for JC Inpatient service line and provide cross-coverage to other programs within the ADPCS office.

The role covers administrative duties, data management, scheduling, and reporting, with telework eligibility discussed during the interview. Strong organizational and communication skills are essential for success.

Qualifications

• Specialized Experience: 1 year equivalent to GS-05 in the normal line of progression for the occupation, including administrative support, data collection, and records management.
• Experience with word processing, spreadsheets, electronic mail, calendars, databases, and basic graphics.
• Time-In-Grade requirements apply; SF-50 must demonstrate one-year time-in-grade.

Responsibilities

• Administrative support includes managing recruitment, employee actions, leave, and scheduling meetings.
• Serves as a subject matter expert in AcuStaf scheduling and Temp Trak refrigeration systems.
• Maintains calendars, develops virtual work sites, and prepares correspondence and reports.
• Conducts inventory, supports residency programs, and manages equipment records.
• Data management involves extracting, analyzing, and presenting data on staffing, patient care, and compliance metrics.
• Develops performance monitoring tools and trend analyses to inform leadership decisions.
• Employee and labor relations tasks include scheduling meetings, preparing documentation, and managing employee appraisals.
• Enters personnel actions, tracks progress, and ensures timely completion of employee-related processes.
• Reviewing staffing documents and handling recruitment processes for new and replacement positions.
• Managing employee actions and communications, as well as reviewing relevant policies.

Job description

U.S. Department of Veterans Affairs in St. Louis is seeking a Program Support Assistant to support the Associate Chief Nurse for JC Inpatient service line and provide cross-coverage to other programs within the ADPCS office.

The role covers administrative duties, data management, scheduling, and reporting, with telework eligibility discussed during the interview. Strong organizational and communication skills are essential for success.