Program & Data Support Specialist (Hybrid)

Veterans Health Administration; Lebanon (Lebanon County); Hybrid; USD 46,000 - 60,000; Full time

Job summary

Lebanon VA Medical Center within the Department of Veterans Affairs seeks a Program Support Assistant to bolster Behavioral Health & Sciences operations. You will collect and analyze program data, support leadership reporting, and coordinate outreach to improve access for at‑risk Veterans.

The role includes clerical duties, data entry in VistA/CPRS, and cross-coverage across BH&S programs. Telework may be authorized; typical hours are Mon-Fri, 8:00am-4:30pm, with on‑site duties as needed.

Qualifications

• There is no educational substitution at this grade level.

Responsibilities

• Collects, compiles, researches, tracks and reports program data for use in program development and leadership reporting.
• Functions as the main program support point of contact for the SPC program.
• Assists with Outreach Events to increase access to VHA services for at-risk Veterans.
• Performs comprehensive clerical duties including phone coverage, word processing, spreadsheets and presentations.
• Gathers data for facility, VISN, VACO and NEPEC reports using multiple data systems.
• Manages patient flow and clinic paperwork to support program operations and performance goals.

Skills

Data collection

Reporting

Clerical support

Administrative coordination

Interpersonal communication

Tools

VistA/CPRS

Job description

Lebanon VA Medical Center within the Department of Veterans Affairs seeks a Program Support Assistant to bolster Behavioral Health & Sciences operations. You will collect and analyze program data, support leadership reporting, and coordinate outreach to improve access for at‑risk Veterans.

The role includes clerical duties, data entry in VistA/CPRS, and cross-coverage across BH&S programs. Telework may be authorized; typical hours are Mon-Fri, 8:00am-4:30pm, with on‑site duties as needed.