Program Support Specialist: Front Desk & Data Entry

Illinois State Board of Education; Springfield (MA); On-site; USD 38,471 - 63,050; Full time

Job summary

A government education department in Springfield is looking for an administrative support staff member to manage program information and assist participants. The ideal candidate will have a high school diploma, one year of relevant experience, and strong skills in Microsoft Word and Excel. Responsibilities include phone coverage, data entry, and maintaining program databases. This position offers a salary range of $38,471 - $63,050 and promotes a culture of inclusion in education.

Qualifications

• High school diploma or equivalent.
• One year of progressively responsible secretarial or programmatic experience involving multi-line phone systems, filing, and computer work.
• Knowledge of office practices and procedures.
• Proficiency in Microsoft Word and Excel.
• Excellent telephone and communication skills.
• Excellent organizational skills.
• Excellent interpersonal skills.
• Ability to work independently or as part of a team.

Responsibilities

• Provides appropriate phone coverage for the department and mail sorting.
• Responds to general program information questions from program participants.
• Assists in resolving application general errors and omissions.
• Enters program application and contract data into the electronic application system.
• Maintains assigned program and specific grant program information and databases.
• Provides general program and administrative support.

Job description

A government education department in Springfield is looking for an administrative support staff member to manage program information and assist participants. The ideal candidate will have a high school diploma, one year of relevant experience, and strong skills in Microsoft Word and Excel. Responsibilities include phone coverage, data entry, and maintaining program databases. This position offers a salary range of $38,471 - $63,050 and promotes a culture of inclusion in education.