Program Support Specialist — Administrative

Goodwill; Honolulu (HI); On-site; USD 40,000 - 50,000; Full time

Job summary

Goodwill Industries of Hawaii, Inc. is seeking an Administrative Assistant I/II to support the Workforce Development department. The role handles front-desk duties, data entry, appointment scheduling, and report preparation, ensuring timely delivery of program services.

Ideal candidates will have a high school diploma or GED with 1 year of related experience, strong communication skills, and proficiency with Microsoft 365. This is a non-exempt, full-time on-site position in Honolulu, Hawaii.

Qualifications

• High school diploma or GED with at least 1 year of related experience or training.
• Strong public relations attitude and excellent communication skills.
• Proficient with Microsoft 365 utilities.

Responsibilities

• Greets and assists customers in-person and via phone/email to ensure smooth program services.
• Composes correspondence and routes incoming mail; operates office equipment.
• Schedules Orientation and Intake appointments; maintains data in state and Goodwill systems.
• Assists with data collection, reporting, and statistical requests; supports IO forms preparation for files.
• Maintains confidentiality and follows safety and policy guidelines.

Skills

Public relations

Communication skills

Microsoft Office proficiency

Education

High school diploma or GED with 1 year related experience

Tools

Microsoft 365

Job description

Goodwill Industries of Hawaii, Inc. is seeking an Administrative Assistant I/II to support the Workforce Development department. The role handles front-desk duties, data entry, appointment scheduling, and report preparation, ensuring timely delivery of program services.

Ideal candidates will have a high school diploma or GED with 1 year of related experience, strong communication skills, and proficiency with Microsoft 365. This is a non-exempt, full-time on-site position in Honolulu, Hawaii.