Program Support & Peer Review Systems Administrator

Kids for the Future; Frederick (MD); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

STD/LTD

Life insurance

401k match

Voluntary benefits

Job summary

Knowesis seeks a Program Support Coordinator to manage eBRAP/COCO system operations and FOA setup within a federal grant environment. You will configure the portal, handle access and compliance, and produce performance metrics while serving as the technical liaison for CDMRP program managers and system users.

Responsibilities include data integrity, secure data transfers to EGS, and coordinating pre-/full-app reviews, helpdesk support, and IPT reporting in a fast-paced setting.

Qualifications

• Bachelor's degree in IT, Health Admin, or related field required.
• 5–7 years in program support, systems admin, or IT project mgmt.
• Experience with web-based portal systems and user account mgmt.
• Strong data reporting, metrics, and dashboard skills.
• Knowledge of DoD IM/IT security and data protection.
• CAC eligibility and background check suitability.

Responsibilities

• Oversee daily eBRAP operations, configuring systems for each FOA and performing compliance checks.
• Administer COCO system, manage user access, accounts, and COI restrictions.
• Generate metrics, dashboards, and reports including reviewer demographics.
• Transfer data via secure web services between COCO and EGS with data integrity.
• Review pre- and full applications, issue non-compliance notifications, maintain audit trails.
• Provide helpdesk support for submissions and system navigation.
• Support IPT meetings with system updates, workloads, and issue reporting.

Skills

Web-based portal administration

Data reporting & dashboards

CAC access & background checks

Customer service

System configuration

Education

Bachelor's degree in IT / related field

Master's degree (preferred)

Tools

Jira

Job description

Knowesis seeks a Program Support Coordinator to manage eBRAP/COCO system operations and FOA setup within a federal grant environment. You will configure the portal, handle access and compliance, and produce performance metrics while serving as the technical liaison for CDMRP program managers and system users.

Responsibilities include data integrity, secure data transfers to EGS, and coordinating pre-/full-app reviews, helpdesk support, and IPT reporting in a fast-paced setting.