Program Support Coordinator - Nonprofit Employment Services

Living Resources Corp; City of Albany (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Dental & Vision Insurance

Tuition Assistance

Retirement Programs

Job summary

Living Resources Corp in Albany, NY seeks an Administrative Coordinator within the Employment Services Department to support regulatory compliance, billing, and Career Counselors.

The role covers client records, office operations, and coordination with ACCES-VR, OPWDD, and private-pay contracts, ensuring accurate documentation and timely reporting. A high school diploma and strong Microsoft Office skills are required; EHR experience is preferred.

Qualifications

• High School Diploma and at least two years’ experience in a similar role.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, etc.).
• Exceptional organization, time management, and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience with Electronic Health Record (EHR) systems.
• Valid driver’s license and reliable transportation.

Responsibilities

• Maintain client records.
• Order office supplies.
• Field phone calls and emails to the Employment Department.
• Review, correct, and approve employee timecards.
• Track completion of agency required training for all Employment Department staff.
• Responsible for aligning and demonstrating the agency values in carrying out the duties of this position.

Skills

Microsoft Office

Time management

Communication

Problem-solving

EHR experience

Driver's license

Education

High School Diploma

Degree in Human Services (preferred)

Tools

Netsmart/myEvolv

Job description

Living Resources Corp in Albany, NY seeks an Administrative Coordinator within the Employment Services Department to support regulatory compliance, billing, and Career Counselors.

The role covers client records, office operations, and coordination with ACCES-VR, OPWDD, and private-pay contracts, ensuring accurate documentation and timely reporting. A high school diploma and strong Microsoft Office skills are required; EHR experience is preferred.