Housing Programs Coordinator & Admin Support

New Reach, Inc.; New Haven (CT); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Vision, and Dental

401(k) Retirement plan

Paid Time Off

12 Holidays (1 Floating)

Life Insurance

Long-Term Disability

Job summary

New Reach, Inc. is seeking a Program Support Specialist to assist the Rapid Re-Housing and Permanent Supportive Housing programs in the Greater New Haven area.

The role focuses on day-to-day program coordination, documentation, reporting, and ensuring compliance with funders and agency requirements. The position works with program staff, operations, and community partners to support housing placements, track program data, and maintain organized systems for timely service delivery.

Qualifications

• Associate's or Bachelor's degree in Business Administration, Human Services, or related field.
• 2–4 years of experience in administrative, program coordination, or office management roles.
• Experience in human services, housing, or nonprofit administration preferred.
• Strong organizational and written/verbal communication skills.
• Proficiency in Microsoft Office Suite and familiarity with database systems.

Responsibilities

• Provide administrative and logistical support to ensure smooth daily operations across diversion, crisis, FISH, and housing programs.
• Ensure program files, leases, and service documentation meet standards; support audits and reviews.
• Coordinate scheduling and tracking of apartment inspections, renewals, and maintenance work orders; liaise with landlords and vendors.
• Assist with collecting, reviewing, and submitting financial documentation for payments.
• Support grant and contract reporting as directed by program leadership.
• Prepare agendas, take minutes, and manage shared calendar and meeting spaces.

Skills

Administrative experience

Microsoft Office

Communication skills

Time management

Education

Business Admin / related degree

Tools

Database systems

Job description

New Reach, Inc. is seeking a Program Support Specialist to assist the Rapid Re-Housing and Permanent Supportive Housing programs in the Greater New Haven area.

The role focuses on day-to-day program coordination, documentation, reporting, and ensuring compliance with funders and agency requirements. The position works with program staff, operations, and community partners to support housing placements, track program data, and maintain organized systems for timely service delivery.